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Showing articles from Offline tag

My ZEN73 On/Off Toggle Switch is Offline in HomeSeer

Switch still working manually but is unavailable, shows as offline, or is unresponsive to commands via HomeSeer? Try the troubleshooting steps below to resolve the issue. When connected to the hub through the standard Z-Wave mesh, the ZEN73 Toggle Switch has a range of up to 200 feet (line of sight) and up to 1 mile…

My ZSE42 Leak Sensor Shows No Connection on My Z-Box Hub

My ZSE42 Leak Sensor Shows No Connection on My Z-Box Hub Does your ZSE42 Leak Sensor display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis…

My ZEN77 Dimmer is Offline in HomeSeer

If your ZEN77 is unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hub through the standard Z-…

My ZSE41 Open/Close Sensor Shows No Connection on My Z-Box Hub

My ZSE41 Open/Close Sensor Shows No Connection on My Z-Box Hub Does your ZSE41 Open/Close Sensor display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a r…

My ZEN34 Remote Switch is Offline in HomeSeer

Try these troubleshooting steps if your ZEN34 Remote Switch is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN34 Remote Switch has a range of up to 200 feet (line of sight), and a range of up to 1 mile when connected via …

My ZEN17 Universal Relay is Offline in HomeSeer

Having connectivity issues between your ZEN17 Universal Relay and HomeSeer hub? If your ZEN17 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer, try these troubleshooting steps. The ZEN17 Universal Relay, when connected through the standard Z-Wave mesh, has a range of up to 300 feet line …

My ZEN76 On/Off Switch is Offline in HomeSeer

Try these troubleshooting steps if your ZEN76 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN76 Switch has a range of up to 200 feet (line of sight) and when connected via ZWLR, a range of up to 1 mile. However, interf…

My ZEN72 Dimmer is Offline in HomeSeer

If your ZEN72 is unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hub through the standard Z-…

My ZEN32 Scene Controller Shows No Connection on My Z-Box Hub

Is your ZEN32 Scene Controller showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently …

My ZSE70 Outdoor Motion Sensor is Unresponsive to Home Assistant

You've included your sensor to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's what to try if your device shows connectivity issues: Your ZSE70 Outdoor Motion Sensor has a range of up to 130 ft line of sight and up to 1300 ft with long range enabled on a supporting long range …

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