Can't Add My ZSE43 Tilt|Shock XS Sensor to Hubitat
The ZSE43 XS Sensor is officially supported by Hubitat so it will work with the hub out of the box as long as the platform is on version 2.2.9 or higher. To help with the ZSE43 Sensor configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft rese…
Can't Add My ZEN17 Universal Relay to Vera
Give exclusion a try if your ZEN17 Universal Relay is having inclusion issues! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devi…
Can't Add My ZEN55 Smoke & CO Detector Bridge to Home Assistant
Having trouble adding your ZEN55 Smoke & CO Detector Bridge to Home Assistant? Exclusion is the easiest way to resolve any configuration or connectivity issues, and the ZEN55 can be excluded from Home Assistant even if it has never been successfully included. Important Note : A steady, blinking green is the standard…
Can't Add My ZAC36 Valve Actuator to My Z-Wave System
If your ZAC36 has trouble being added or included, give exclusion a try first! The process acts as a soft reset for the device to help with any configuration or inclusion issues. You can exclude or remove the ZAC36 even if it was never successfully added to your Z-Wave network. 800 series only: Exclusion before i…
Can't Add My ZSE42 Water Leak XS Sensor to Hubitat
Having issues including the ZSE42 XS Sensor to Hubitat? Try excluding the sensor first. Please ensure the platform is running on version 2.2.9 or higher. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been inclu…
Can't Add My ZSE43 Tilt | Shock XS Sensor to SmartThings
Having trouble including your ZSE43? Excluding the device may help. Even if your Tilt|Shock XS Sensor was never successfully added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. 800 series only: Exclusion before inclusion applies to the 700 seri…
Can't Add My ZEN74 Toggle Dimmer to Hubitat
Trouble getting the ZEN74 to pair? Try the exclusion process first! Excluding is a simple and effective process that acts as a soft reset to help with any inclusion and configuration issues. It can be done even if your ZEN74 was never successfully added to your Hubitat network. However, please note that exclusion be…
Can't Add My ZEN04 Smart Plug to SmartThings
Having trouble pairing your Smart Plug to SmartThings? Try excluding! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will …
Can't Add My ZSE44 Temperature | Humidity XS Sensor to Vera
Excluding your device may solve any issues with inclusion. The process of excluding the ZSE43 XS Sensor acts as a soft reset to help with any configuration or inclusion issues. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude befor…
Can't Add My ZEN52 Double Relay to Hubitat
The ZEN52 Double Relay is fully supported by Hubitat so it will work with the hub out of the box! Ensure the platform is on version 2.2.9 or higher. To help with the ZEN52 Double Relay configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft re…
