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Home > Smart Relays > ZEN51 Dry Contact Relay > ZEN51 & Vera > Can't Add My ZEN51 Dry Contact Relay to Vera
Can't Add My ZEN51 Dry Contact Relay to Vera
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Having issues with including your ZEN51 Dry Contact Relay? Begin by excluding the device. This process acts as a soft reset to help with any configuration or inclusion issues.


Here are the steps for excluding the ZEN51:


  1. Tap the green Retry button in the bottom right corner of the app - this will put Vera into exclusion mode.
  2. Exclude the ZEN51 by pressing the Z-Wave button 3 times as quickly as possible. Alternatively, if the relay is already installed, you can simply toggle the external switch connected to ZEN51 very quickly from off to on, so: "up-down, up-down, up-down."
  3. The LED indicator should start flashing. A message at the top of the screen in Vera will confirm the device was successfully excluded.
  4. Retry the inclusion process once again - Vera will automatically go back to the inclusion screen once exclusion is finalized. 


Let us know if you need any help with pairing the device. We're here to help!

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