Can't Add My ZEN54 0-10V Dimmer to My Z-Box Hub
Inclusion issues? Try the simplest resolution: simply give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! It can be done at any time, even if a device has never been included to the hub! Another way to thi…
How to Access Advanced Settings for My ZEN14 Outdoor Double Smart Plug on Z-Box
The ZEN14 Outdoor Double Smart Plug will easily be recognized and configured fully by the Z-Box with all advanced settings displayed; no need for any custom drivers here! Accessing and adjusting the advanced settings for the ZEN14 is simple! Just follow the steps below to customize your ZEN14 on the Z-Box Hub. All A…
Can't Add My ZAC38 Range Extender to My Z-Box Hub
Having issues including your ZAC38 Range Extender to the Z-Box? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been in…
How to Access Advanced Settings for My ZSE42 Water Leak Sensor XS on the Z-Box
It's never been easier! The ZSE42 Leak Sensor will be recognized and configured correctly by the Z-Box. Accessing and customizing the advanced settings is easy; just follow the steps below to customize your ZSE42 on the Z-Box Hub. All About Advanced Settings The terminology for advanced settings varies depending on…
How to Add Your ZEN14 Outdoor Double Smart Plug to Z-Box
The ZEN14 Outdoor Double Smart Plug will be recognized correctly on the Z-Box, as it is fully integrated. No need to install any custom drivers, simply plug in the device, then follow the steps below to add the device to your Z-Box hub. You can add a new device via the web interface, or the mobile app. Check out the …
How to Add Your ZEN51 Dry Contact Relay to Z-Box
No custom handlers or drivers needed, inclusion is fast and easy with the Z-Box! The ZEN51 Dry Contact Relay will be recognized and configured correctly on the Z-Box out of the box. Ensure the device is properly installed and powered, then follow the steps below to add the device to your Z-Box hub. You can add a new …
How to Add Your ZSE11 Q Sensor to the Z-Box Hub
The ZSE11 Q Sensor will be recognized correctly on the Z-Box right out of the box. Simply power the device by battery OR USB (never both!) and follow the steps below to include the sensor to your Z-Box Hub. You can add the sensor using the Z-Box web interface or the Z-Box Hub mobile app, and we've included instructio…
How to Add Your ZEN20 Power Strip to Z-Box
The ZEN20 Power Strip will be recognized correctly on the Z-Box, out of the box. No need to install any custom drivers! Just plug in the device, then follow the steps below to add the device to your Z-Box hub. You can add a new device via the web interface, or the mobile app. Check out the simple inclusion instructio…
Can't Add My ZEN53 DC Motor Controller to My Z-Box Hub
Having an issue including your new ZEN53 DC Motor Controller? No worries, simply give the exclusion process a try! It sounds counter-intuitive, but exclusion is the best and simplest way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub!…
My ZEN04 Smart Plug Shows No Connection on My Z-Box Hub
Connectivity got you down? Check out the troubleshooting steps below! The Z-Box Hub automatically refreshes the network and rebuilds the mesh on a regular basis in the background, so there is no need for a command to refresh the network or repair the device connections. This function is consistently running in the b…
