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Showing articles from ZEN51 tag

How to Access Advanced Settings for My ZEN51 Dry Contact Relay on Z-Box

## The ZEN51 Dry Contact Relay will be recognized and configured correctly out of the box by the Z-Box. Accessing and customizing the advanced settings is quick and easy. Follow the steps below to customize your ZEN51 on the Z-Box Hub. To access and configure any advanced settings, you need to be logged in locally to…

Can't Add My ZEN51 Dry Contact Relay to My Z-Box Hub

## Issues including your ZEN51 Dry Contact Relay to the Z-Box Hub? Exclusion is the easiest resolution! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the h…

How to Add Your ZEN51 Dry Contact Relay to Z-Box

## No custom handlers or drivers needed, inclusion is fast and easy with the Z-Box! The ZEN51 Dry Contact Relay will be recognized and configured correctly on the Z-Box out of the box. Ensure the device is properly installed and powered, then follow the steps below to add the device to your Z-Box hub. You can add a ne…

My ZEN51 Dry Contact Relay Shows Offline in Vera

# Is your ZEN51 Dry Contact Relay failing to respond to Z-Wave commands? It could be a range or connectivity issue. After ensuring your ZEN51 Dry Contact Relay was included successfully, the next best step is to refresh the connections in your mesh network. Utilize the **Update Neighbor Nodes **feature in Vera. It wi…

My ZEN51 Dry Contact Relay Shows Offline in Hubitat

## If Hubitat shows your ZEN51 Dry Contact Relay as “offline," it may suggest a range or configuration issue. A Z-Wave Network Repair may be the solution! Ensure your Hubitat hub is up to date on its platform version. Next, utilize the steps below to run the Z-Wave Repair to refresh your Z-Wave mesh network connectio…

How to Access the Advanced Settings for My ZEN51 Dry Contact Relay in Vera

Change the settings of your ZEN51 Dry Contact Relay to fit your installation preferences! You can adjust the settings for your Dry Contact Relay to suit your needs. The following are the steps to change parameters (or settings) in your Vera interface. Ensure you change the correct values for **Variable **(correspond…

My ZEN51 Dry Contact Relay is Unresponsive to My Z-Wave System

## If your ZEN51 Dry Contact Relay goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're s…

Can't Add My ZEN51 Dry Contact Relay to Home Assistant

## If you are unable to include your ZEN51 Dry Contact Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. **If Home Assistant is having trouble reco…

There is No LED Activity and My ZEN51 Dry Contact Relay is Unresponsive

## Is the ZEN51 Dry Contact Relay installed, but there is no LED activity, and the relay is unresponsive? Please check the list below. * First, check that you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the device is connected to an electric power …

Can't Add My ZEN51 Dry Contact Relay to Vera

Having issues with including your ZEN51 Dry Contact Relay? Begin by excluding the device. This process acts as a soft reset to help with any configuration or inclusion issues. Here are the steps for excluding the ZEN51: 1. Tap the green **Retry** button in the bottom right corner of the app - this will put Vera in…

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