My ZAC38 Range Extender is Offline in HomeSeer
Scenes failing to run or reports not being received? This is indicative of a potential connectivity issue between the ZAC38 and your HomeSeer hub. Take a peek at the quick troubleshooting steps below if your ZAC38 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hu…
My ZEN05 Outdoor Smart Plug is Offline in HomeSeer
Scenes failing to run or reports not being received? This is indicative of a potential connectivity issue between the ZEN05 and your HomeSeer hub. Take a peek at the quick troubleshooting steps below if your ZEN05 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hu…
My ZEN75 Heavy Duty Switch is Offline in HomeSeer
Try these troubleshooting steps if your ZEN75 Heavy Duty Switch is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. Interference from large furniture, thick walls, and metal elements can reduce the range for any Z-Wave device. The actual range depends on your home's specific structure and …
How to Program Your ZEN34 Remote Switch on SmartThings
Start by ensuring the Edge driver is installed for the ZEN34. Once that's installed, you can add the device to your hub , and program it!. Here are a few tips on making it work. First, make sure your device was recognized correctly as the Zooz ZEN34 Remote Switch and displays with a remote control icon in the app…
My ZEN32 Scene Controller is Offline in HomeSeer
Try these troubleshooting steps if your ZEN32 Scene Controller is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN32 Scene Controller has a range of up to 200 feet (line of sight), and a range of up to 1 mile when connecte…
ZSE70 Outdoor Motion Sensor FAQs
Frequently Asked Questions About the ZSE70 Outdoor Motion Sensor Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". Yo…
How to Add Your ZSE11 Q Sensor to Home Assistant
The ZSE11 Q Sensor is officially integrated with the JS integration of Home Assistant ! If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the new Z-Wave JS integration since all others have essentially been abandoned and / or discontinued. Once you're …
My ZEN55 Smoke & CO Detector Bridge is Offline in HomeSeer
If your ZEN55 is showing offline or is unresponsive to commands from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN55 has a range of up to 300 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduc…
How to Access Advanced Settings for My ZEN32 Scene Controller on Home Assistant
The ZEN32 has endless possibilities for customization! With the JS integration of Home Assistant, you should have access to all of its advanced settings once you've included the Scene Controller. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the new Z-W…
How to Access Advanced Settings for ZEN17 Universal Relay on Home Assistant
The ZEN17 can be customized in a variety of ways through its advanced settings! Since the Universal Relay is integrated with the latest JS integration of Home Assistant , you should have access to all of its advanced settings once included. If you aren't on the JS integration yet, Home Assistant currently recommend…
