How to Add the ZEN17 Universal Relay to HomeSeer
Once your ZEN17 Universal Relay is properly powered and its manual functionality verified, you can proceed to integrate it into your HomeSeer network. This integration allows for remote control of the ZEN17 relay and enables its inclusion in your home automation system. Zooz products are officially integrated with t…
My ZEN17 Universal Relay Isn't Powering Up
You've connected the ZEN17 Universal Relay to a power source, but the LED indicator isn't lighting up. Start by verifying that the USB cable is compatible with the Universal Relay. Do not use laptop or tablet chargers with the ZEN17, as these devices expect a larger load, and will not activate with the ZEN17. …
Recommended Accessories for Your ZEN17 Universal Relay
The ZEN17 Universal Relay has so many possible uses; however, it's imperative to use the correct power supply and ensure everything is wired correctly. The power supply only provides power to the Z-Wave chip and electronics within the unit. Therefore, the power supply doesn't need to be rated for a lot of power, eve…
How to Add Your ZEN17 Universal Relay to Hubitat
Ready to pair your ZEN17 Universal Relay to Hubitat? Let's do it! For better user experience, we recommend the community driver . You will have complete access to the Universal Relay's advanced settings right out of the box on Hubitat. With the advent of Z-Wave long range (ZWLR), Hubitat now offers the op…
How to Access Advanced Settings for ZEN17 Universal Relay on Hubitat
We recommend using the community driver linked below for the best access to all of the advanced settings for the ZEN17. You'll want to confirm your Hubitat hub is on the latest platform version and that your ZEN17 has the most recent firmware update. You'll be able to see all of the available settings under Prefere…
How to Add Your ZEN17 Universal Relay to Vera
You'll have your Universal Relay paired to your Vera hub in no time! Here are the steps for adding the ZEN17 to Vera: * Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button. * Choose Generic Z-Wave Device from the device list * Click the Z-Wave button on the ZEN17 3 times…
How to Access Advanced Settings for ZEN17 Universal Relay on SmartThings
SmartThings is transitioning to a new platform (the lua platform ) which makes the old Groovy custom device handlers unusable. Don't worry! You can still access your device's advanced settings! We created new custom Edge drivers for the lua platform. Below are the instructions on how to install and if you haven't a…
My ZEN17 Universal Relay is Unresponsive to My Z-Wave System
If you have trouble controlling your ZEN17 via Z-Wave commands, it could be out of range or experiencing connectivity issues. The Universal Relay has a range of up to 350 feet (line of sight) and uses the latest 700 series Z-Wave chip. Even so, the range is determined by the specific structure of your home and the s…
My ZEN17 Universal Relay is Unresponsive to Home Assistant
If your ZEN17 shows as offline or is not responding to Z-Wave commands, it could indicate a range or connectivity issue. Interferences like large furniture, thick walls, or metal elements can shorten range. The Universal Relay has a range of up to 350 feet (line of sight) and uses the latest 700 series Z-Wave chip. …
ZEN17 Universal Relay & Compatible Hubs
Which Z-Wave hubs will work with my ZEN17 Universal Relay? The Universal Relay was verified as compatible with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * ADT Pulse (no advanced settings) * Ezlo Plus * Fibaro Home Center 2 * Fibaro Home Center Lite * Home Assistant (Z-Wave…
