ZEN30 Double Switch Product Manual

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FEATURES

Manual or Z-Wave control of 2 separate loads (dimmer + relay)
Perfect replacement for a fan / light combo (neutral wire required)
Scene control for multi-tap scenarios on select hubs
Quick and easy pigtail wire installation (single pole only)
4-color LED indicator and air-gap switch for added safety
NEW: 800 Z-Wave chip with SmartStart S2 authenticated security
Packed with advanced dimming features including ramp rate control, custom on brightness level, and double tap to full brightness
Remembers and restores on/off status aer power failure
Z-Wave Long Range for ultra reliable no-mesh communication

SPECIFICATIONS

Model Number: ZEN30 800LR
Z-Wave Region: US/MX/CA
Power: 120 VAC, 60 Hz
Dimmer Max Load: 75 W LED, 250 W incandescent; DON’T use with tube lights, DC powered fixtures, or chandeliers
Relay Max Load: 15 A (1/2 HP)
Operating Temperature: 32-104° F (0-40° C)
Installation and Use: Indoor only

CAUTION

This is an electrical device - please use caution when installing and operating the switch. Remote control of appliances may result in unintentional or automated activation of power. Do not use this Z-Wave device to control electric heaters or other appliances which produce the risk of fire, burns, or electrical shock when unattended. To reduce risk of overheating and possible damage to other equipment, do not install the dimmer part to control a receptacle; a motor-operated appliance; a fluorescent lighting fixture; or a transformer-supplied fixture.

BEFORE YOU INSTALL: This switch is intended for installation in accordance with the National Electric Code and local regulations. It is recommended that a licensed electrician perform this installation.

WARNING

This product should be installed indoors upon completion of any building renovations.
Prior to installation, the device should be stored in a dry, dust-and-mold-proof place.
Do not install the switch in a place with direct sun exposure, high temperature, or humidity.
Keep away from chemicals, water, and dust.
Ensure the device is never close to any heat source or open flame to prevent fire.
Ensure the device is connected to an electric power source that does not exceed the maximum load power.
No part of the device may be replaced or repaired by the user.

WIRING TIPS

TAKE PICTURES: Before you disconnect any wires, document your set-up and send us images of your existing installation so we can help if needed.

GATHER YOUR TOOLS: Use appropriate electrical tools when cutting, prepping, and stripping electrical wires. If you don’t have the necessary tools to perform the installation or are not sure which tools to use or how, please hire an electrician to complete the installation for you.

SAFETY FIRST: Follow the National Electrical Code and your local safety regulations when performing the installation, including (but not limited to), separating low voltage and high voltage wires, grounding the switches, and capping any unused or exposed wires.

WIRING: READ IT!

CHECK THE LOAD: Lights only for dimmer (75W for LED’s, 250W for incandescent), 15 A resistive load / 1/2 HP motor for relay
POWER OFF: Turn the circuit power off in the breaker panel before you start. If installing in a multi-switch box with multiple circuits, turn power off at all of the circuits.
CHECK THE WIRES: Mark load 1 (most oen black), load 2 (most oen black), line (most oen black), neutral (most oen white), and ground (most oen bare). 14 AWG wires only! Don’t rely exclusively on color code or your multimeter to identify the wires!
REMOVE THE OLD SWITCH: Disconnect the wires and label them.
CONNECT THE Z-WAVE SWITCH: Use electrical pliers and the included wire nuts to connect pigtail wires with line, load, and neutral EXACTLY like in the appropriate diagram. Always connect ground!

TEST THE SWITCH

The LED indicator should light up as soon as you turn the power back on if the switch (light) is OFF. Tap the upper paddle of the dimmer for ON and lower paddle for OFF. If the test fails, please check that:

power is fully restored to the circuit
wiring matches the instructions exactly
the type of load is approved and within the specs of this switch

Z-WAVE CONTROL

There are 2 methods to add the device to your hub:

SmartStart:

REMOVE POWER FROM THE DEVICE.
Use the hub UI / app to scan the SmartStart code on the device. The SmartStart QR code / security PIN is located on the front metal plate of the switch and on the box.
Once completed, power on the device for SmartStart inclusion; it will be added automatically.
Do NOT click the paddles or relay during the process. (Except for SmartThings, you may need to click the upper paddle 3 times). See below for hub-specific instructions.

Manual Inclusion:

Initiate inclusion (pairing) in the app or hub UI.
Make sure the device is powered and finalize the inclusion at the device: click the upper paddle 3 times quickly.
The LED indicator will blink to signal communication and turn green for 2 seconds if inclusion is successful or turn red for 2 seconds if the pairing attempt fails.

How to Add the ZEN30 Double Switch to Home Assistant

How to Add the ZEN30 Double Switch to HomeSeer

How to Add the ZEN30 Double Switch to Hubitat

How to Add the ZEN30 Double Switch to SmartThings

How to Add the ZEN30 Double Switch to Z-Box

How to Add the ZEN30 Double Switch to My Z-Wave System

TROUBLESHOOTING

The switch won’t add to your system? Try this:

Initiate EXCLUSION and tap the lower paddle 3 times quickly.
FACTORY RESET the device.
Bring the gateway controller (hub) closer to the switch, it may be out of range.
Get troubleshooting tips for your hub at www.support.getzooz.com

EXCLUSION (REMOVING / UNPAIRING DEVICE)

Bring your Z-Wave gateway (hub) close to the switch if possible.
Put the Z-Wave hub into exclusion mode.
Tap the lower paddle on the dimmer 3 times quickly.
Your hub will confirm exclusion and the device will disappear from your controller's device list.

Can't Add the ZEN30 Double Switch to Home Assistant

Can't Add the ZEN30 Double Switch to HomeSeer

Can't Add the ZEN30 Double Switch to Hubitat

Can't Add the ZEN30 Double Switch to SmartThings

Can't Add the ZEN30 Double Switch to Z-Box

Can't Add the ZEN30 Double Switch to My Z-Wave System

FACTORY RESET

If your primary controller is missing or inoperable, you may need to reset the device to factory settings. To complete the reset process manually, press and hold the lower paddle on the dimmer for at least 15 seconds until the LED indicators start flashing, then release. Then immediately press and hold the upper paddle on the dimmer for at least 15 seconds. The LED indicators will flash again to confirm successful reset. NOTE: All previously recorded activity and custom settings will be erased from the device’s memory.

ADVANCED SETTINGS

Here are all of the advanced settings for the latest version of the device: ZEN30 Double Switch Advanced Settings

How to Access the Advanced Settings for the ZEN30 Double Switch on Home Assistant

How to Access the Advanced Settings for the ZEN30 Double Switch on HomeSeer

How to Access the Advanced Settings for the ZEN30 Double Switch on Hubitat

How to Access the Advanced Settings for the ZEN30 Double Switch on SmartThings

How to Access the Advanced Settings for the ZEN30 Double Switch on Z-Box

ASSOCIATION

The Double Switch supports:

Group 1: Lifeline to the hub
Group 2: Dimmer paddle BASIC_SET (on/off) with up to 5 devices
Group 3: Dimmer paddle MULTILEVEL (dimming) with up to 5 devices
Group 4: Relay BASIC_SET (on/off) with up to 5 devices

COMMAND CLASSES

This device requires the following command classes to be supported and recognized by your Z-Wave controller: COMMAND_CLASS_ZWAVEPLUS_INFO

COMMAND_CLASS_SWITCH_MULTILEVEL

COMMAND_CLASS_SWITCH_BINARY

COMMAND_CLASS_ASSOCIATION

COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION

COMMAND_CLASS_ASSOCIATION_GRP_INFO

COMMAND_CLASS_TRANSPORT_SERVICE

COMMAND_CLASS_VERSION

COMMAND_CLASS_MANUFACTURER_SPECIFIC

COMMAND_CLASS_DEVICE_RESET_LOCALLY

COMMAND_CLASS_POWERLEVEL

COMMAND_CLASS_CONFIGURATION

COMMAND_CLASS_CENTRAL_SCENE

COMMAND_CLASS_MULTI_CHANNEL

COMMAND_CLASS_SECURITY_2

COMMAND_CLASS_SUPERVISION

COMMAND_CLASS_FIRMWARE_UPDATE_MD

S2

This product can be included and operated in any Z-Wave network with other Z-Wave certified devices from other manufacturers and/or other applications. All non-battery operated nodes within the network will act as repeaters regardless of vendor to increase reliability of the network. This product features the latest Security 2 (S2) framework to remove smart home network hacking risks. This device is equipped with a unique authentication code for trusted wireless communication.

ETL

This is an ETL certified device. ETL, just like UL, is a Nationally Recognized Testing Laboratory. The ETL mark is proof of product compliance with North American safety standards.

WARRANTY

This product is covered under a 12-month warranty and under a 5-year limited warranty if registered within 30 days. To read the full warranty policy or file a warranty claim, please go to www.getzooz.com/warranty.

IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY, WHE-THER IN AN ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DA-MAGES. ZOOZ'S LIABILITY AND CUSTOMER'S EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING IN CON-NECTION WITH THIS AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES, IS EXPRESSLY LIMITED TO, AT ZOOZ'S OPTION, REPLACEMENT OF, OR REPAYMENT OF THE PURCHASE PRICE FOR THAT POR-TION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES ARE CLAIMED. ALL CLAIMS OF ANY KIND ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE OR USE OF PRODUCTS SHALL BE DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY (30) DAYS FROM ZOOZ'S DELIVERY, OR THE DATE FIXED FOR DELI-VERY IN THE EVENT OF NONDELIVERY.

FCC NOTE THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE. SUITABLE FOR DRY LOCATIONS ONLY. DO NOT IMMERSE IN WATER. NOT FOR USE WHERE DIRECTLY EXPOSED TO WATER.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used according to instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in any given installation. If this equipment causes harmful interference to radio or television reception, the user may try to correct the interference by taking one or more of the following measures:

Reorient or relocate receiving antenna
Increase the separation between equipment and receiver
Connect equipment into a separate outlet or circuit from receiver
Consult the dealer or an experienced radio/TV technician for additional assistance

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