How to Add Your ZEN30 Double Switch to the Z-Box Hub

Join the Double Switch to your Z-Box Hub and get individual control of the dimmer and relay plus full access to settings and scene control out of the box.

We recommend adding your Z-Wave devices to the Z-Box Hub from the WEB UI but if you prefer to use the app, scroll down for full instructions.

ADD THE ZEN30 DOUBLE SWITCH FROM THE WEB UI:

1. Open your Z-Box web interface in the Internet browser and select Settings (the gear icon) from the sidebar navigation menu.

2. The screen will display all of your existing devices.

3. Click on the + Add device blue button in the top right corner.

4. Select Z-Wave Device in the next screen.

5. Make sure you can physically access your ZEN30 Double Switch and click Start on the screen.

6. While the hub is in inclusion mode, tap the top paddle on the ZEN30 dimmer 3 times as quickly as possible. The LED indicators will start blinking. It may take a few minutes for the device to add and configure so please wait patiently and don't exit the screen.

7. Once the device is found, you'll be able to rename it and assign it to its room. The ZEN30 Double Switch will create one device for the dimmer, one device for the on/off relay, and one remote control device for scene control (multi-tap) programming where button 1 refers to the top paddle on the dimmer, button 2 refers to the bottom paddle on the dimmer, and button 3 refers to the relay button. Click Next and then Finish once you rename and organize all of the newly created devices.

ADD THE ZEN30 DOUBLE SWITCH FROM THE Z-BOX MOBILE APP:

1. Open the Z-Box Hub app on your mobile device.

2. Click More in the bottom navigation menu.

3. Click on + Add Devices.

4. Select the Z-Wave Protocol.

5. Make sure you can physically access your ZEN30 Double Switch and click Start on the screen.

TROUBLESHOOTING:

If your switch is not found on the Z-Box Hub, you may need to reset it first. We recommend performing the reset using your hub and the exclusion option (it works even if the device has never been added to your hub before):

1. Open your Z-Box web interface in the Internet browser and select Settings (the gear icon) from the sidebar navigation menu. A list of your existing devices will appear.

2. Click the red - Remove device button in the top right corner.

3. Select Z-Wave Device in the next screen.

4. Make sure you can physically access your ZEN30 switch and click Start on the screen.

5. Tap the bottom paddle on the ZEN30 dimmer 3 times as quickly as possible. The LED indicators will start blinking and the Z-Box Hub will display a "Device removed" message.

If the LED indicators on the switch aren't blinking, make sure that the device turns on the light from the paddles. If it works well physically from the paddles, try a factory reset and then follow the inclusion steps above.

Please contact us if you're still experiencing issues or have questions! We'll be happy to assist you.