ZEN37 Wall Remote Product Manual

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FEATURES

Control other Z-Wave devices and enable scenes with a click of a button
Standard paddle switch size & magnetic base
Install in your electrical switch box or mount anywhere on a wall with just adhesive tape
The latest 800 chip with S2 and SmartStart support
Rechargeable battery & USB charging port

SPECIFICATIONS

Model Number: ZEN37 800LR
Z-Wave Region: US/CA/MX
Power: 200 mAh rechargeable battery
Operating Temperature: 32 – 104° F
Range: Up to 250 feet (1300 feet with LR) line of sight
Installation and Use: Indoor Only

INSTALLATION

1. CHOOSE MOUNTING LOCATION: You can install the Wall Remote in an existing electrical box, it will fit great next to your hard-wired switches. You can also mount it on any type of clean flat surface or use it as a hand-held remote without the mounting base.

2. INSTALL THE MAGNETIC BASE:

In an electrical box:

Turn the power off at the breaker.
Make sure you have an empty spot in the box to fit the Wall Remote in.
Use a standard flat head screwdriver to attach the magnetic base to the electrical box with the supplied mounting screws.

On a wall or any clean flat surface:

Use the supplied screws or adhesive tape to attach the magnetic base to the surface of your choice

3. ATTACH THE WALL PLATE: Use the supplied short wall plate screws to attach the plate over the magnetic base or use your existing switch plate if mounting the device in a multi-gang box.

4. PLACE THE WALL REMOTE IN THE BASE: That’s it! Just place the remote in the base and either keep it there to use the device as a standard wall switch or take it out and put it on your night stand when going to bed for convenient remote control.

USB CHARGING

Use a small 5V max 1A power supply for charging only. Do not use Apple chargers with any Zooz device, as they can provide up to 20V or more to non-Apple products, which would damage the device.

The battery typically arrives 80% charged out of the box. Once you receive a low battery alert for the device, simply take it out of the base and use the included type C USB cable to charge it. The LED indicator on the top button of the Wall Remote will flash red while charging and turn solid green when fully charged.

Z-WAVE CONTROL

1. ADD DEVICE to your hub Initiate inclusion (pairing) in the app (or web interface). Check Long Range if using. If you’re using an S2 hub, it may ask you to scan the QR code or enter the DSK PIN printed on the back sticker to complete secure inclusion.

2. POWER the device Charge the remote for a few hours to make sure it’s fully powered. If using SmartStart, it will join your hub automatically. Otherwise, proceed to manual inclusion

MANUAL INCLUSION

Put your Z-Wave hub into inclusion mode and click the top button 6 times quickly. The LED indicator will blink blue during the process and light up green once added successfully. It will light up red if failed

HUB SPECIFIC INCLUSION STEPS

How to Add the ZEN37 Wall Remote to Home Assistant

How to Add the ZEN37 Wall Remote to HomeSeer

How to Add the ZEN37 Wall Remote to Hubitat

How to Add the ZEN37 Wall Remote to SmartThings

How to Add the ZEN37 Wall Remote to Z-Box

TROUBLESHOOTING

The device won’t add to your system? Try this:

1. Initiate EXCLUSION and click the middle button 6 times quickly.

2. FACTORY RESET the ZEN37.

3. Bring the device closer to your hub, it may be out of range.

4. Double-check if the device is powered.

5. Get troubleshooting tips for your hub at www.support.getzooz.com

EXCLUSION (REMOVING / UNPAIRING)

1. Bring the Wall Remote within direct range of your Z-Wave hub.

2. Put the Z-Wave hub into exclusion mode.

3. Click the middle button 6 times very quickly

4. Your hub will confirm exclusion and the device will disappear from your controller's device list.

HUB SPECIFIC EXCLUSION STEPS

How to Exclude the ZEN37 Wall Remote from Home Assistant

How to Exclude the ZEN37 Wall Remote from HomeSeer

How to Exclude the ZEN37 Wall Remote from Hubitat

How to Exclude the ZEN37 Wall Remote from SmartThings

How to Exclude the ZEN37 Wall Remote from Z-Box

FACTORY RESET

When your network’s primary controller is missing or otherwise inoperable, you may need to reset the device to factory settings manually. In order to complete the process, make sure the device is powered, then click the bottom right small button 6 times quickly. The LED indicator will start blinking red, then immediately click the same button 6 more times. The LED indicator will stay red for 2 seconds. NOTE: All previously recorded activity and custom settings will be erased from the device’s memory.

WAKE UP MODE

You will need to wake the Remote Switch up when changing any advanced settings or assigning any new scenes or actions to it. Click the lower le button 6 times as quickly as possible to wake the device up. The LED indicator will stay on solid blue during wake-up and will turn off when the device turns the Z-Wave radio off again.

ASSOCIATION

The Wall Remote supports Group 1 with 1 Controller node for Lifeline communication, Group 2 and 3 with up to 10 devices for on/off control through basic set commands (single click for each button), Group 4 and 5 for dimming control through switch multilevel commands (press-and-hold buttons), and Group 6, 7, 8, and 9 for toggle control of associated devices.

PROGRAMMING

There are 2 ways you can use the Wall Remote to control other Z-Wave devices in your network:

1. Scene Control:

Great to trigger preset scenes with multiple devices
Perfect for smart bulb control and non Z-Wave devices
Supports 1-tap, 2-tap, 3-tap, 4-tap, 5-tap, button held, and button released for each button

2. Direct Association:

Great to control other Z-Wave devices directly
Perfect for Z-Wave smart bulb control or as a virtual add-on for existing Z-Wave switches and dimmers
Use only for Z-Wave devices included with the same security level as your Wall Remote
Supports 1-tap for on/off control (Group 2 and 3), button held/released for dimming (Group 4 and 5), and 1-tap to toggle on/off state of the controlled device (Group 6, 7, 8, 9)

Programming your Wall Remote using either of the above methods will depend on the capabilities and interface layout of your Z-Wave system:

How to Program the ZEN37 Wall Remote on Home Assistant

How to Program the ZEN37 Wall Remote on HomeSeer

How to Program the ZEN37 Wall Remote on Hubitat

How to Program the ZEN37 Wall Remote on SmartThings

How to Program the ZEN37 Wall Remote on Z-Box

ADVANCED SETTINGS

Here are all of the advanced settings for the ZEN37 Wall Remote: ZEN37 Wall Remote Advanced Settings

How to Access the Advanced Settings for the ZEN37 Wall Remote on Home Assistant

How to Access the Advanced Settings for the ZEN37 Wall Remote on HomeSeer

How to Access the Advanced Settings for the ZEN37 Wall Remote on Hubitat

How to Access the Advanced Settings for the ZEN37 Wall Remote on SmartThings

How to Access the Advanced Settings for the ZEN37 Wall Remote on Z-Box

COMMAND CLASSES

This device requires the following command classes to be supported and recognized by your Z-Wave controller:

COMMAND_CLASS_ZWAVEPLUS_INFO_V2

COMMAND_CLASS_ASSOCIATION_V3

COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION_V4

COMMAND_CLASS_ASSOCIATION_GRP_INFO_V3

COMMAND_CLASS_TRANSPORT_SERVICE_V2

COMMAND_CLASS_VERSION_V2

COMMAND_CLASS_MANUFACTURER_SPECIFIC

COMMAND_CLASS_DEVICE_RESET_LOCALLY

COMMAND_CLASS_POWERLEVEL

COMMAND_CLASS_BATTERY

COMMAND_CLASS_CENTRAL_SCENE_V3

COMMAND_CLASS_NOTIFICATION_V8

COMMAND_CLASS_INDICATOR_V3

COMMAND_CLASS_SECURITY_2

COMMAND_CLASS_CONFIGURATION_V4

COMMAND_CLASS_WAKE_UP_V2

COMMAND_CLASS_SUPERVISION

COMMAND_CLASS_FIRMWARE_UPDATE_MD_V5

S2

This product can be included and operated in any Z-Wave network with other Z-Wave certified devices from other manufacturers and/or other applications. All non-battery operated nodes within the network will act as repeaters regardless of vendor to increase reliability of the network. This product features the latest Security 2 (S2) framework to remove smart home network hacking risks. This device is equipped with a unique authentication code for trusted wireless communication.

WARNING

This product should be installed indoors only upon completion of any building renovations.
Prior to installation, the device should be stored in a dry, dustand-mold-proof place.
Do not install the device in a place with direct sun exposure, high temperature, or humidity.
Keep away from chemicals, water, and dust. Ÿ Ensure the device is never close to any heat source or open flame to prevent fire.
No part of the device may be replaced or repaired by the user

WARRANTY

This product is covered under a 12-month limited warranty and extended 5-year warranty once registered. To read the full warranty policy, register your product, or file a warranty claim, please go to www.getzooz.com/warranty.

IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DA-MAGES. ZOOZ'S LIABILITY AND CUSTOMER'S EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING IN CON-NECTION WITH THIS AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES, IS EXPRESSLY LIMITED TO, AT ZOOZ'S OPTION, REPLACEMENT OF, OR REPAYMENT OF THE PURCHASE PRICE FOR THAT POR-TION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES ARE CLAIMED. ALL CLAIMS OF ANY KIND ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE OR USE OF PRODUCTS SHALL BE DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY (30) DAYS FROM ZOOZ'S DELIVERY, OR THE DATE FIXED FOR DELI-VERY IN THE EVENT OF NONDELIVERY. FCC NOTE THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE. SUITABLE FOR DRY LOCATIONS ONLY. DO NOT IMMERSE IN WATER. NOT FOR USE WHERE DIRECTLY EXPOSED TO WATER.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

1. This device may not cause harmful interference,

2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used according to instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in any given installation. If this equipment causes harmful interference to radio or television reception, the user may try to correct the interference by taking one or more of the following measures:

Reorient or relocate receiving antenna
Increase the separation between equipment and receiver
Connect equipment into a separate outlet or circuit from receiver
Consult the dealer or an experienced radio/TV technician for additional assistance