My ZEN72 Dimmer Shows No Connection on My Z-Box Hub
Is your ZEN72 Dimmer showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available,…
My ZEN72 Dimmer is Offline in HomeSeer
If your ZEN72 is unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hub through the standard Z-…
Can't Add My ZEN72 Dimmer to HomeSeer
If you're experiencing difficulties adding your ZEN72 Dimmer to HomeSeer, you might need to try the exclusion process first. Exclusion serves as a soft reset for the device and can be performed even if your ZEN72 has never been paired with HomeSeer or any other Z-Wave network. This simple step can resolve connectivi…
How to Add Your ZEN72 Dimmer to HomeSeer
After successfully installing and manually testing your ZEN72 Dimmer, the next step is to integrate it into your HomeSeer network. This integration/inclusion will allow you to automate and control your ZEN72 Dimmer remotely, unlocking the full potential of your smart home system. Follow these steps to seamlessly add …
Can't Add My ZEN72 On/Off Switch to My Z-Box Hub
Trouble getting your ZEN72 Dimmer into inclusion mode? Let's start with the easiest step: give the exclusion process a try! It may seem counter-intuitive, but the best way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been…
How to Access Advanced Settings for My ZEN72 Dimmer on Z-Box
You can access and change the advanced settings for your Zooz dimmer in the Z-Box Hub's WEB UI. Follow the steps below to customize your device, including your preferred ramp rate and minimum or maximum brightness level. First, log into your Z-Box Hub locally in the WEB UI with your computer connected to the same …
How to Add Your ZEN72 Dimmer to the Z-Box Hub
Integrate the ZEN72 dimmer with your Z-Box Hub quickly and easily. You'll get access to all of its functionality, including the central scene multi-tap options, right away. We strongly suggest using the Web UI when adding new devices to your hub but we also included instructions for mobile app users - just keep sc…
My ZEN72 Dimmer is Unresponsive to My Z-Wave System
Here's what to try if your dimmer is unresponsive to Z-Wave commands: Your ZEN72 has range of up to 500 feet line of sight, but interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately range is determined by the specific structure of your home and the strength of your mesh ne…
My ZEN72 Dimmer is Offline in Hubitat
Connectivity issues with your ZEN72 Dimmer? We've got some solutions! There's a few troubleshooting steps you can take to improve the connection between your ZEN72 and Hubitat. You can use Repair Z-Wave, a helpful feature for updating your network's connections. We recommend checking that your Hubitat is running o…
How to Add Your ZEN72 Dimmer to Your Z-Wave System
First thing's first. Check that the dimmer works fine when controlled manually. After that, we can move on to the Z-Wave part of the installation. We use the term "include" when we want to add or pair a device - it may be helpful to note since different Z-Wave hubs use different words for the same process. Here's…
