My ZEN72 700 Series Dimmer is Unresponsive to My Z-Wave System
## Here's what to try if your dimmer is unresponsive to Z-Wave commands: Your ZEN72 has range of up to 500 feet line of sight, but interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately range is determined by the specific structure of your home and the strength of your mesh …
My ZEN72 700 Series Dimmer is Offline in Hubitat
## Connectivity issues with your ZEN72 Dimmer? We've got some solutions! There's a few troubleshooting steps you can take to improve the connection between your ZEN72 and Hubitat. You can use **Repair Z-Wave, **a helpful feature for updating your network's connections. We recommend checking that your Hubitat is runni…
How to Add Your ZEN72 700 Series Dimmer to Your Z-Wave System
## First thing's first. Check that the dimmer works fine when controlled manually. After that, we can move on to the Z-Wave part of the installation. We use the term "include" when we want to add or pair a device - it may be helpful to note since different Z-Wave hubs use different words for the same process. **Here…
My ZEN72 Dimmer Switch 700 is Offline in Home Assistant
## ZEN72 not responding to Z-Wave commands? We can help! While the ZEN72 Dimmer is a 700 series Z-Wave device and has a range of 500 feet line of sight, blockages like large furniture, thick walls, and metal elements can still shorten range. Ultimately range is determined by the specific structure of your home and th…
Can't Add My ZEN72 700 Series Dimmer to My Z-Wave System
## Dimmer not pairing? Try excluding first! Exclusion will essentially reset the device and help with a variety of configuration issues. A device doesn't need to be included to your network to get excluded by your controller. **Here's how to do it: ** 1. Bring your Z-Wave hub as close to the switch as possible 2. …
My ZEN72 700 Series Dimmer Shows Offline in SmartThings
## If your ZEN72 Dimmer frequently drops offline from SmartThings, you may need to repair the network. Your SmartThings hub has a helpful feature called **Repair Z-Wave Network **in the app. This repair feature will help refresh your mesh network's connections and help the hub find the most efficient communication ro…
Can't Add My ZEN72 700 Series Dimmer to Hubitat
## If your ZEN72 Dimmer won't pair to Hubitat, you may need to exclude it first. The exclusion process acts as a soft reset for your switch that can solve different inclusion or configuration problems. Your hub will confirm an “unknown” device was excluded which will allow you to then try and add it again. Confirm yo…
Can't Add My ZEN72 Dimmer Switch 700 to Home Assistant
## Not able to add the ZEN72 Dimmer to your Home Assistant network? Try exclusion! The ZEN72 Dimmer, or any other Z-Wave device, doesn't need to be included in the network in order to be excluded. The process will act as a soft reset and help with any inclusion or configuration issues. **Follow these steps to exclud…
Can't Add My ZEN72 700 Series Dimmer to SmartThings
## No need to panic if you aren't able to add the ZEN72 Dimmer to SmartThings. There are a few things we can try! If you're seeing inclusion issues with your dimmer, we recommend excluding the switch from the network before giving inclusion another go. Exclusion is a soft reset that can help if your device is experie…
How to Access Advanced Settings for the ZEN72 Dimmer Switch 700 on Home Assistant
## With so many advanced settings, how will you customize your ZEN72? Zooz products are now officially integrated with the [new ZWaveJS integration of Home Assistant][1]. If you're experiencing issues with accessing the advanced settings of your ZEN72 Dimmer we would recommend first [updating to the JS integration][2…
