If your ZEN30 Double Switch is showing as unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hu…
Is your ZEN30 Double Switch showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently ava…
After you've successfully installed and confirmed the ZEN30 is operating correctly manually, the next step is to integrate it into your HomeSeer network. This integration/inclusion will allow you to automate and control your ZEN30 Double Switch remotely. Follow these steps to seamlessly add your ZEN30 to HomeSeer and…
Troubles adding your ZEN30 Double Switch to HomeSeer? You might need to try the exclusion process first. Exclusion serves as a soft reset for the device and can be performed even if your ZEN30 has never been paired with HomeSeer or any other Z-Wave network. This simple step can resolve connectivity issues and prepar…
Adding Z-Wave to a switched receptacle smart brings more convenience and energy efficiency to your home. It allows for remote control and automation of any devices you have plugged into the receptacle. Consider a living room lamp plugged into the outlet. If you make the installation smart, you can turn the lamp on o…
If you can't add it, remove it! It may seem counter-intuitive, but the best way to resolve inclusion or configuration issues is by excluding the device first. Exclusion can be done at any time, even if a device has never been included to the hub! Another way to think of exclusion is as a hub-based reset. How to e…
No special handlers or drivers needed here! You will have full access to the advanced settings for the ZEN30 simply by including the device to the Z-Box. You can access and change the advanced settings for your Zooz dimmer in the Z-Box Hub's WEB UI. Follow the steps below to customize your device, including your pre…
Unlock the full potential of your ZEN30 Double Switch on the Z-Box Hub right from the start. View, adjust, and save advanced settings for the device directly from the WEB UI. Simply follow the instructions below to see how easy it is to edit the parameters for your device on Z-Box. First, log into your Z-Box Hub i…
Join the Double Switch to your Z-Box Hub and get individual control of the dimmer and relay plus full access to settings and scene control out of the box. We recommend adding your Z-Wave devices to the Z-Box Hub from the WEB UI but if you prefer to use the app, scroll down for full instructions. ADD THE ZEN30 DOU…
Zooz switches and dimmers are designed with smart lighting applications in mind. This means that most models can only be used with appropriate light fixtures. In this article, we'll go over some of the most popular questions around unsupported loads and types of fixtures that are safe to use with our switches. Always…