## Zooz switches and dimmers are designed with smart lighting applications in mind. This means that most models can only be used with appropriate light fixtures. In this article, we'll go over some of the most popular questions around unsupported loads and types of fixtures that are safe to use with our switches. Alwa…
## Unlock the full potential of your ZEN30 Double Switch on the Z-Box Hub right from the start. View, adjust, and save advanced settings for the device directly from the WEB UI. Simply follow the instructions below to see how easy it is to edit the parameters for your device on Z-Box. First, log into your Z-Box Hub i…
## Join the Double Switch to your Z-Box Hub and get individual control of the dimmer and relay plus full access to settings and scene control out of the box. We recommend adding your Z-Wave devices to the Z-Box Hub from the WEB UI but if you prefer to use the app, scroll down for full instructions. _**ADD THE ZEN30 …
## **Frequently Asked Questions About the ZEN30 Double Switch** Find the answers to your questions quickly by searching key words! 1. Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. 2. Type in a key word in your question like "hub" or "compatible". …
### Connectivity and range issues are common in the world of Z-Wave devices. Here are some things to try: **Network Discovery **should be the first thing.This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your Double S…
## There could be a range or configuration issue if your ZEN30 switch is displaying as "offline" in Hubitat A Z-Wave Repair could fix the issue. You’ll want to check that you have the latest version of Hubitat and the latest firmware update installed on your device. If you do, then you can use repair Z-Wave, to refre…
### Exclusion should be your first move for all inclusion issues. You can exclude a Z-Wave device even if it was never properly included. First, let's try including the Double Switch to Vera once more. Here's how to do it: 1. Select the **Devices** tab in your Vera app. Then click on the gray "**+ Add Device**" bu…
### Exclusion is the first thing to try. This type of Z-Wave reset can help with a range of configuration issues. Even if the device was never added to Wink successfully, you can still exclude it. The app should confirm that an "unknown" device was excluded. Here's how to do it: 1. Click on **Hubs ** 2. Click on…
### The first thing to try is updating neighbor nodes. This particular error message can indicate a connectivity, range, or configuration issue, so **Updating Neighbor Nodes **can help.This is a useful feature in your Vera interface that will help Vera find the most efficient route to your Double Switch after you've …
### Control your Double Switch's light dimmer and on/off relay separately or together in the Wink app, or add the device to custom Robots. While you're able to take advantage of the Double Switch's most important functionality, remote control and monitoring of the dimmer and on/off relay, Wink's interface currently d…