Can't Add My ZEN51 Dry Contact Relay to Hubitat
The ZEN51 Dry Contact Relay is fully supported by Hubitat so it will work with the hub out of the box! Ensure the platform is on version 2.2.9 or higher. To help with the ZEN51 Relay configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft rese…
My ZEN26 On/Off Switch Shows Offline in Hubitat
An “offline” status in Hubitat could mean your ZEN26 switch is out of range or hasn’t configured properly. Running a Z-Wave Network Repair may solve the problem. First, you’ll want to verify your Hubitat platform is updated to the latest version. Then you can follow these steps to run the repair on your network conn…
Can't Add My ZEN77 S2 Dimmer to Hubitat
Can't add the ZEN77 Dimmer to Hubitat? Maybe you need to exclude it first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices …
My ZEN15 Power Switch Shows Offline in Hubitat
If your ZEN15 is showing up as “offline” in Hubitat it could mean it is installed out of range or didn’t configure properly. The problem might be resolved by a simple Z-Wave Repair. You’ll want to check that your Hubitat platform is updated to the latest version. You can then use Z-Wave Repair to refresh your mesh n…
My ZEN31 RGBW Dimmer Shows Offline in Hubitat
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? The “offline” status could indicate your device is out of range or didn’t configure properly. Try the steps below to resolve the problem. Once you’ve made sure your Hubitat hub is running on the la…
How to Add Your ZEN55 Smoke & CO Detector Bridge to Hubitat
So your new ZEN55 Smoke & CO Detector Bridge is properly installed and ready to go? Let's get it included to your Hubitat hub. Including the ZEN55 Smoke & CO Detector Bridge to Hubitat is simple! Follow the steps below to quickly and easily add the ZEN55 to Hubitat. Please install the ZEN55 custom driver to have com…
Can't Add My ZSE29 Outdoor Motion Sensor to Hubitat
This is product is discontinued and replaced with ZSE70 . What does that mean? If you're experiencing inclusion problems, one of the first things to always try is exclusion. It sounds weird, but removing your ZSE29 from Hubitat can help the hub include it, even if it was never added in the first place. But first,…
Can't Add My ZEN31 RGBW Dimmer to Hubitat
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? If you're experiencing inclusion issues with your ZEN31 RGBW Dimmer, a good idea to try is excluding the device. If you find that your RGBW Dimmer won't add to your hub, you can try to exclude, or …
How to Add Your ZAC38 800 Z-Wave Range Extender to Hubitat
Range Extender powered up successfully? Let's add it to Hubitat! For better user experience, we recommend the community driver . When you receive your new unit, you can expect to have no response from the device until it has been plugged in. Once it has been plugged in, it will begin to charge ad the LED will be…
My ZEN25 Double Plug Shows Offline in Hubitat
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Your ZEN25 Double Plug could be displaying as “offline” in Hubitat if it is out of range or didn’t configure properly. The problem might be fixed with a simple solution: Z-Wave Network Repair. You’ll want to see if you…
