My ZEN57 XS Relay Shows Offline in HomeSeer
If your ZEN57 240V XS Relay is successfully included to your HomeSeer network, but is unresponsive to commands or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by t…
Can't Add My ZEN57 XS Relay to my Z-Wave System
Will the ZEN57 240V XS Relay not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN57 doesn't need…
Can't Add My ZEN57 XS Relay to Home Assistant
If you are unable to include your ZEN57 240V XS Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion simply acts as a soft reset to help with any configuration issues. If Home Assistant is having trouble recog…
Can't Add My ZEN57 XS Relay to Z-Box
Inclusion issue with your ZEN57 240V XS Relay? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub…
How to Add Your ZEN57 XS Relay to Z-Box
No custom handlers or drivers needed, inclusion is fast and easy with the Z-Box! The ZEN57 240V XS Relay will be recognized and configured correctly on the Z-Box out of the box. Ensure the device is properly installed and powered, then follow the steps below to add the device to your Z-Box hub. You can add a new devi…
My ZEN57 XS Relay Shows Offline in Home Assistant
If your ZEN57 240V XS is successfully included to your Home Assistant network, but is unresponsive to commands or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by t…
How to Factory Reset the ZEN57 XS Relay
Some ZEN57 240V XS Relay configuration issues can be resolved by a factory reset. When to perform a factory reset: * You have tried to exclude the relay from your network, or * It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded activity, returning the devic…
How to Add Your ZEN57 XS Relay to SmartThings
Your ZEN57 240V XS Relay will work great with SmartThings with the custom driver installed . The driver ensures your device is correctly recognized on SmartThings and ensures access to all available advanced settings. Once you have installed the custom driver linked above, you can follow the steps below to include …
How to Access Advanced Settings for My ZEN57 XS Relay on Z-Box
Configuration is simple with the Z-Box! The ZEN57 240V XS Relay will be recognized and configured correctly out of the box. Simply follow the steps below to access and customize the advanced settings . To access and configure any advanced settings, you need to be logged in locally to your Z-Box hub and connected to…
How to Add Your ZEN57 XS Relay to Hubitat
The ZEN57 240V XS Relay has been officially integrated with Hubitat as of Hubitat version 2.4.2.134. Once you include your device, you will have access to the available settings and be able to fully control the device. (*NOTE - the built-in Hubitat driver does not support the creation of a child device to monitor th…
