Can't Add My ZEN53 DC Motor Controller to My Z-Box Hub
Having an issue including your new ZEN53 DC Motor Controller? No worries, simply give the exclusion process a try! It sounds counter-intuitive, but exclusion is the best and simplest way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub!…
Can't Add My ZEN05 Outdoor Smart Plug to Home Assistant
Having issues including the ZEN05 Outdoor Smart Plug to Home Assistant? Let's try excluding it first! The best part: a device doesn't need to be included first to be excluded - and it'll help with any configuration or connectivity issues! Here's how to do it: * In Home Assistant: open Settings > Devices and …
Can't Add My ZEN04 Smart Plug to My Z-Wave System
If you're having troubles including the ZEN04 to your Z-Wave hub, the best place to start is with exclusion, a process that is also known as removing or unpairing. Different systems have different terms for the same action, so it never hurts to clarify! Exclusion acts as a soft reset for the device and can even be d…
Can't Add My ZEN54 0-10V Dimmer to Home Assistant
Not able to add your ZEN54 0-10V Dimmer to Home Assistant? Start by excluding the device! The ZEN54 can be excluded from Home Assistant even if it has never been successfully included. Exclusion is an easy process that acts like a hub-based reset to resolve any configuration or connectivity issues. Exclude the ZEN54…
Can't Add My ZEN53 DC Motor Controller to Home Assistant
If you are having difficulty including your ZEN53 DC Motor Controller to Home Assistant, the best place to start is exclusion! The device can be excluded from Home Assistant even if it has never been successfully included. Exclusion is a simple process that acts like a hub-based reset that helps with any configuratio…
Can't Add My ZEN34 Remote Switch to Vera
Trouble adding your ZEN34 to Vera? Try exclusion first! Even if the Remote Switch was never added to your hub, you can still remove it. The process will act as a soft reset and help with any configuration or inclusion issues. You'll want to follow the inclusion steps one more time: * Select the Devices tab in…
Can't Add My ZAC38 Range Extender to Home Assistant
Inclusion issues? You may need to exclude the ZAC38 first. A device doesn't need to be included first to be excluded - and it'll help resolve any configuration or connectivity issues. Here's how to do it: * In Home Assistant: open Settings > Devices and Services > Z-Wave JS > Configure * Click on Remov…
Can't Add My ZEN54 0-10V Dimmer to SmartThings
Inclusion troubles? Please start by ensuring you have the lua Edge driver installed for the ZEN54 , in order for the device to be correctly recognized and configured on SmartThings. If you have the driver installed, give exclusion a try before including the ZEN54. The device can be excluded at any time, even if it …
Can't Add My ZEN06 Smart Plug to Home Assistant
This is product is discontinued and replaced with ZEN04 . What does that mean? Having issues including the ZEN06 to Home Assistant? Try exclusion, which acts as a soft reset for the device. You can exclude a device from Home Assistant even if it has never successfully been included. Here's how to do it: * In …
Can't Add My ZEN14 Outdoor Double Plug to Home Assistant
Unable to include the ZEN14 Outdoor Double Plug to Home Assistant? Try the exclusion process first! Don't worry if the device has never been included! Exclusion can be done even if a device is not included, and it acts as a soft reset that helps with any configuration or connectivity issues. Here's how to do it: …
