## Having issues including your ZAC38 Range Extender to the Z-Box? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been …
## Inclusion issues? You may need to exclude the ZAC38 first. A device doesn't need to be included first to be excluded - and it'll help resolve any configuration or connectivity issues. **Here's how to do it: ** 1. In Home Assistant: open **Settings **> **Devices and Services **> **Z-Wave JS** > **Configure** …
## Exclusion is the simplest way to resolve any inclusion issues! Just follow the simple steps below.** ** Exclusion can help with any inclusion or configuration issues. It acts as a soft reset and can be done even if your ZAC38 Range Extender has never been added to the network. **Here are the steps to remove the Z…
## Inclusion issues are often best resolved by a simple exclusion! This process can also be known as removing or unpairing a device from a Z-Wave hub. Different systems have different terms for the same action, so it never hurts to clarify! Exclusion is simply a way of soft resetting the device and can even be done i…
## Can't include the ZAC38 Range Extender to Hubitat? Exclusion is the best place to start! Excluding the Range Extender from Hubitat may help with any connection or configuration issues. It can be done at any time, even if the device has never been added to the hub’s network. Before going through the removal process…
## Does your ZEN71 Switch not enter inclusion mode? Let's start with the easiest step: give the exclusion process a try! It may seem counter-intuitive, but the simplest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been…
## Having an issue including your new ZEN55 DC Signal Sensor? Check that you have [the lua Edge driver installed for the ZEN55][1], to ensure the device will be correctly recognized and configured on SmartThings. Once you have verified that the proper driver is installed, you will want to start by excluding the devic…
## Having issues getting your ZEN55 DC Signal Sensor included to Hubitat? Let's start by excluding the device first. Exclusion is a simple procedure that can be done even if the device has never been included to a hub. It is simply a soft Z-Wave reset for the device, and helps to resolve any connectivity or configura…
## Having trouble adding your ZEN55 DC Signal Sensor to Home Assistant? Exclusion is the easiest way to resolve any configuration or connectivity issues, and the ZEN55 can be excluded from Home Assistant even if it has never been successfully included. **To exclude the ZEN55:** 1. In Home Assistant: open **Setting…
## Unable to include your ZEN55 DC Signal Sensor? It may sound counterintuitive, but the best and simplest resolution is a process called exclusion. Exclusion is another name for "unpairing," "disconnecting," or "removing" a device. This simple process acts as a soft Z-Wave reset that can assist with various configur…