How to Add Your ZSE11 Q Sensor to the Z-Box Hub
The ZSE11 Q Sensor will be recognized correctly on the Z-Box right out of the box. Simply power the device by battery OR USB (never both!) and follow the steps below to include the sensor to your Z-Box Hub. You can add the sensor using the Z-Box web interface or the Z-Box Hub mobile app, and we've included instructio…
How to Program Your ZEN37 Wall Remote on Z-Box
With simple and intuitive programming on the Z-Box Hub, it's easy to program the ZEN37 Wall Remote. Choose from scene control (multi-tap) or direct association; simply pick your favorite way to program the ZEN37 and follow the easy steps below! The Zooz ZEN37 Wall Remote is a powerful Z-Wave remote featuring four cu…
Can't Add My ZAC36 Titan Valve Actuator to My Z-Box Hub
Troubles including your ZAC36 Titan Valve Actuator? Let's start with the easiest step: give the exclusion process a try! It may seem counter-intuitive, but the simplest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never bee…
Can't Add My ZEN71 On/Off Switch to My Z-Box Hub
Does your ZEN71 Switch not enter inclusion mode? Check out the two recommended processes below, which resolve most inclusion or configuration issues. If your ZEN71 has never been included to any hub, you'll want to factory reset the device first. HOW TO FACTORY RESET THE ZEN71 * Press and hold the lower paddle …
My ZEN15 Power Switch Shows No Connection on My Z-Box Hub
Is your ZEN15 Power Switch plugged in and successfully included to your Z-Box Hub, but displaying "No Connection"? We've got you covered with the steps below! There is no need for a command to refresh the network/repair the mesh since the Z-Box automatically refreshes the network and rebuilds the mesh in the backgro…
Can't Add My ZSE42 Water Leak XS Sensor to My Z-Box Hub
Troubles including your new ZSE42 Water Leak XS Sensor? No worries, simply give the exclusion process a try! It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it simpl…
How to Access Advanced Settings for My ZEN05 Outdoor Smart Plug on Z-Box
The ZEN05 Outdoor Smart Plug will be recognized and configured correctly by the Z-Box with all advanced settings displayed; no need for custom drivers! Accessing and customizing the advanced settings is quick and easy. Simply follow the steps below to customize your ZEN05 on the Z-Box Hub. To access and configure …
Can't Add My ZEN20 Power Strip to My Z-Box Hub
Trouble with including your ZEN20 Power Strip to the Z-Box? Let's start simple: give the exclusion process a try! The easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub! 800 series only: …
How to Access Advanced Settings for My ZEN14 Outdoor Double Smart Plug on Z-Box
The ZEN14 Outdoor Double Smart Plug will easily be recognized and configured fully by the Z-Box with all advanced settings displayed; no need for any custom drivers here! Accessing and adjusting the advanced settings for the ZEN14 is simple! Just follow the steps below to customize your ZEN14 on the Z-Box Hub. All A…
How to Access Advanced Settings for the ZEN16 MultiRelay on Z-Box
Accessing the advanced settings is simple and intuitive on the Z-Box Hub. Simply follow the steps below to start customizing your device! All About Advanced Settings The terminology for advanced settings varies depending on your Z-Wave hub. For instance, Z-Box uses the official term “Parameters.” Despite these diff…
