Your ZAC36 Actuator could be experiencing a range or connectivity issue if it shows offline, or does not respond to Z-Wave commands. The Titan Valve Actuator has a range of up to 400 feet line of sight (up to 130 feet indoors) and uses the latest 700 series Z-Wave chip. Even so, the range is determined by the specif…
If your ZAC36 has trouble being added or included, give exclusion a try first! The process acts as a soft reset for the device to help with any configuration or inclusion issues. You can exclude or remove the ZAC36 even if it was never successfully added to your Z-Wave network. 800 series only: Exclusion before i…
By adding the ZAC36 Valve Actuator to your Vera, you can access all of its advanced settings! Personalize the ZAC36 to your installation by adjusting settings like temperature reporting and auto test mode. See the full list of advanced settings here . Follow the steps below for changing the settings / parameters…
Try excluding the ZAC36 from Hubitat before giving inclusion another try! You can remove any Z-Wave device, including the ZAC36, on the Hubitat app, even if it was never successfully included - the app should confirm an unknown device was removed. Just make sure you have the latest Hubitat verison installed. 800 …
If your Titan Valve Actuator is showing "offline" or has trouble with Z-Wave commands, it could mean there's an issue with range or configuration. The first thing to try would be a network repair. Network repair is a helpful feature that allows you to refresh your mesh network's connections. The hub forms any comm…
With your ZAC36 successfully installed and working manually, the next step is Z-Wave inclusion! The Titan will fit on valves up to 1.25". Is your pipe larger? Reach out to us about an extension kit for the ZAC36 to accommodate larger pipes/valves. Follow these steps for including the Valve Actuator to Vera: * …
Adding the ZAC36 Valve Actuator to Hubitat gives you access to the advanced settings since it is officially integrated! It should allow you to access the available advanced settings – if it doesn’t, the custom device driver will help. You'll want to confirm your Hubitat hub is on the latest platform version, if the …
Through Home Assistant, you can access all of the ZAC36's advanced settings. The Valve Actuator is integrated with the JS integration of Home Assistant , giving you easy access to all of its advanced settings once paired to the network. If you aren't on the JS integration yet, Home Assistant currently recommends ha…
Can't include the ZAC36 to your SmartThings hub? It may need to be excluded! You can exclude or remove any Z-Wave device from a Z-Wave network even if it hasn't been added before. The process will help SmartThings recognize the device more easily and allow you to include if it was having issues during the inclusion …
The ZAC36 Titan Water Valve Actuator closes your water valve automatically anytime a leak is detected on any of the connected water sensors , so it needs a strong Z-Wave network and reliable power supply to do that! * Power: 12 V DC (1 A) power supply (included) * Installation Requirements: 3" clearance fro…