My ZEN52 Double Relay is Offline in HomeSeer
If your ZEN52 is showing offline or is unresponsive to prompts from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN52 has a range of up to 200 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduce…
My ZEN51 Dry Contact Relay is Offline in HomeSeer
Try these troubleshooting steps if your ZEN51 Dry Contact Relay is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN51 has a range of up to 200 feet (line of sight). However, interference from large furniture, thick walls, …
My ZSE44 Temperature | Humidity Sensor is Offline in HomeSeer
Encountering an issue with your temp or humidity reports not being received or scenes failing to run? This suggests a potential connectivity issue between the ZSE44 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE44 is unavailable, shows as offline, or is not reporting correctly. When c…
My ZSE43 Tilt | Shock Sensor is Offline in HomeSeer
Scenes failing to run or reports not being received? If the LED indicator is blinking when the sensor is tilted, this suggests a potential connectivity issue between the ZSE43 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE43 is unavailable, shows as offline, or is not reporting correct…
My ZSE42 Water Leak Sensor is Offline in HomeSeer
Scenes failing to run or reports not being received? This suggests a possible connectivity issue between the ZSE42 Water Leak Sensor and your HomeSeer hub. Check out these quick troubleshooting steps if your sensor is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the…
My ZSE41 Open | Close Sensor is Offline in HomeSeer
Scenes failing to run or reports not being received? This suggests a potential connectivity issue between the ZSE41 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE41 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave m…
My ZSE70 Outdoor Motion Sensor is Offline in HomeSeer
Sensor status not displaying properly, scenes failing to run or reports not being received? This can point to a connectivity issue between the ZSE70 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE70 Outdoor Motion sensor is unavailable, shows as offline, or is unresponsive to commands v…
My ZEN14 Outdoor Double Smart Plug is Offline in HomeSeer
On/off status not displaying properly, scenes failing to run or reports not being received? This can point to a connectivity issue between the ZEN14 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZEN14 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When con…
ZSE29 Outdoor Motion Sensor Change Log
This is product is discontinued and replaced with ZSE70 . What does that mean? Here are the changes we made to the ZSE29 model so far. VER. 1.0 (released 11/2018) Original release. Hardware: * Battery or USB power, motion retrigger and lux setting adjustment knobs Firmware: 1.01 * S2 security, motion retri…
There is No LED Activity and My ZSE29 Outdoor Motion Sensor is Unresponsive
This is product is discontinued and replaced with ZSE70 . What does that mean? Once your sensor is powered up by USB or battery, you should see the LED indicator flash in response. If the unit works on USB but not battery, double check that the batteries are clear of their plastic wrappings and that they're orien…
