You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
Grow your business with Zooz! Sign up for the Pro Portal if you're a reseller, developer, or blogger. We're looking for distributors in Europe, Australia, and South America.
announcement close button
Home > Zooz Light Switches > ZEN23 On/Off Toggle Switch > ZEN23 Hardware Questions > How Do I Perform Hard Reset on My ZEN23 On/Off Toggle Switch?
How Do I Perform Hard Reset on My ZEN23 On/Off Toggle Switch?
print icon

Factory reset your ZEN23 to help with any configuration issues.

If you've already tried excluding the ZEN23 switch from your network, and it's unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning the device to factory defaults.


To factory reset the ZEN23, toggle down-down-down'and'hold for at least 10 seconds.


After resetting the unit, try adding it to your Z-Wave hub again to see if that helped resolve any issues you were seeing. 


Reach out to us if your ZEN23 is still having trouble after the reset!

0 out of 0 found this helpful

scroll to top icon