You'll need to install the custom device handler to access the advanced settings regardless of which app you're using. If you haven't added a custom handler before, we got you. The handler is a piece of code that enables the sensor's advanced settings and makes sure the device is properly configured. The process takes less than 5 minutes and you can use the steps found here.
Once the handler is installed and shows up in your IDE portal, you can include the 4-in-1 sensor to your network.
Here's how to include the sensor using the new app (once the handler is installed):
Here's how to do it with the Classic app:
Once the sensor is set up in its intended location, it's not a bad idea to perform network repair to optimize connectivity. This will help SmartThings find the best communication route to the sensor. Here's how to repair the network.
If you're having issues including your sensor to SmartThings, we'd recommend excluding the device using the instructions here.
If you have any questions about the process or you're experiencing issues, let us know!