ZEN04 Smart Plug Product Manual

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FEATURES

Reliable Z-Wave ™ control of lamps and small appliances
Energy monitoring to help you manage power use
NEW 800 series Z-Wave chip for more secure and faster control
Extra small, doesn’t block the other outlet
Z-Wave Long Range for ultra reliable no-mesh communication
Supports O TA firmware updates
ETL listed for safety standards

SPECIFICATIONS

Model Number: ZEN04 800LR
Power: 120 VAC 60 Hz
Maximum Load: 15 A resistive, 150 W LED bulbs, 1250 W incandescent, 1/2 hp motor
Operating Temperature: 32 ° – 104 ° F
Dimensions: 2.6" x 1.5" x 1.14"
Range: Up to 300 feet line of sight
Installation and Use: Indoor only

CAUTION

This is an electrical device. Please use caution when installing and operating the Smart Plug. Remote control of appliances may result in unintentional or automated activation of power. Do NOT use this Z-Wave ™ device to control electric heaters or other appliances which produce the risk of fire, burns, or electrical shock when unattended.

INSTALLATION

Plug the Smart Plug into any standard grounded 110V receptacle. Do NOT connect any devices to the plug at this point. Click the Z-Wave™ button to see if the LED indicator comes on and off. If the LED indicator doesn’t light up at all, please try a different receptacle. If it’s still off, please get in touch with our support team: ask@getzooz. com.

BEFORE YOU PLUG ANYTHING IN: Do NOT connect resistive loads over 15 A. Do NOT connect appliances or motors o ver 8 A! Connecting heavy duty equipment to this Smart Plug will DAMAGE the device and may cause the connected appliance to malfunction. Do NOT plug washers, dr yers, refrigerators, or motors o ver 1/3 hp to this Smart Plug.

WARNING

This product should be installed indoors upon completion of any building renovations.
Prior to installation, the device should be stored in a dry, dust-and-mold-proof place.
Do not install the Smart Plug in a place with direct sun exposure, high temperature, or humidity.
Keep away from chemicals, water, and dust.
Ensure the device is never close to any heat source or open flame to prevent fire.
Ensure the device is connected to an electric power source that does not exceed the maximum load power.
No part of the device may be replaced or repaired by the user.

Z-WAVE CONTROL

There are 2 methods to add the relay to your hub:

SmartStart:

DO NOT PLUG IN OR POWER ON THE DEVICE YET.
Use the hub UI / app to scan the SmartStart code on the device. The SmartStart QR code / security PIN is located on the side of the plug.
Once completed, plug in the device power the device for SmartStart inclusion, it will be added automatically.
Do NOT press the Z-Wave® button. (Except for SmartThings, you may need to click the Z-Wave® button 3 times). See below for QR codes to hub-specific instructions.

Manual Inclusion:

Initiate inclusion (pairing) in the app or hub UI.
Make sure the device is powered and finalize the inclusion at the relay: click the Z-Wave® button 3 times quickly.
The LED indicator will blink green rapidly to signal communication and turn green for 2 seconds if inclusion is successful or turn red for 2 seconds if the pairing attempt fails. If the LED is not blinking rapidly, you did not click the button fast enough.

How to Add the ZEN04 Smart Plug to Home Assistant

How to Add the ZEN04 Smart Plug to HomeSeer

How to Add the ZEN04 Smart Plug to Hubitat

How to Add the ZEN04 Smart Plug to SmartThings

How to Add the ZEN04 Smart Plug to Z-Box

How to Add the ZEN04 Smart Plug to My Z-Wave System

TROUBLESHOOTING

The plug won’t add to your system ? Try this:

Initiate EXCLUSION in your hub and click the Z-Wave ™ button 3 times as quickly as possible. Then try adding it after it suc essfully excludes (this works as a reset and can be tried even if the plug was never connected to your hub in the past).
Click the Z-Wave ™ button quicker when adding it.
FACTORY RESET the plug.
Bring the plug closer to your hub, it may be out of range.
Double-check if the device is powered.
Get troubleshooting tips specific to your hub at www.support.getzooz. com

EXCLUSION (REMOVE DEVICE)

Bring the plug within direct range of your Z-Wave™ hub.
Put the Z-Wave ™ hub into exclusion mode.
Click the Z-Wave ™ button 3 times as quickly as possible.
Your hub will confirm exclusion and the plug will disappear from your controller's device list.

Can't Add My ZEN04 Smart Plug to Home Assistant

Can't Add My ZEN04 Smart Plug to HomeSeer

Can't Add My ZEN04 Smart Plug to Hubitat

Can't Add My ZEN04 Smart Plug to SmartThings

Can't Add My ZEN04 Smart Plug to Z-Box

Can't Add My ZEN04 Smart Plug to My Z-Wave System

FACTORY RESET

When your network ’s primary controller is missing or otherwise inoperable, you may need to reset the device to factory settings manually. In order to complete the process, make sure the plug is powered, then click the Z-Wave ™ button twice and hold it the third time for 10 seconds. The LED indicator will flash red 3 times to confirm a successful reset. NOTE: All previously recorded activity and custom settings will be erased from the device ’s memory.

ASSOCIATION

The Smart Plug supports Group 1 for Lifeline communication and Group 2 with up to 5 devices for basic on/off control. This device will send a Basic Set command to Group 2 when ever it changes its on/off status. Please note that not all Z-Wave ™ systems give users access to direct association settings so if you’re note sure where to find it, please get in touch with our support and we’ll be happy to help.

ADVANCED SETTINGS

Here are all of the advanced settings available on the latest version of the ZEN04: ZEN04 Smart Plug Advanced Settings

How to Access the Advanced Settings for the ZEN04 Smart Plug on Home Assistant

How to Access the Advanced Settings for the ZEN04 Smart Plug on HomeSeer

How to Access the Advanced Settings for the ZEN04 Smart Plug on Hubitat

How to Access the Advanced Settings for the ZEN04 Smart Plug on SmartThings

How to Access the Advanced Settings for the ZEN04 Smart Plug on Z-Box

COMMAND CLASSES

Here is the list of command classes supported by this device:

COMMAND_CLASS_ZWAVEPLUS_INFO_V2

COMMAND_CLASS_SWITCH_BINARY_V2

COMMAND_CLASS_CONFIGUR ATION_V4

COMMAND_CLASS_ASSOCIATION_V3

COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION_V4

COMMAND_CLASS_ASSOCIATION_GRP_INFO_V3

COMMAND_CLASS_METER_V5

COMMAND_CLASS_TRANSPORT_SERVICE_V2

COMMAND_CLASS_VERSION_V2

COMMAND_CLASS_MANUFACTURER_SPECIFIC_V2

COMMAND_CLASS_DEVICE_RESET_LOCALLY

COMMAND_CLASS_INDICATOR_V3

COMMAND_CLASS_POWERLEVEL

COMMAND_CLASS_SECURITY_2

COMMAND_CLASS_SUPERVISION

COMMAND_CLASS_FIRMWARE_UPDATE_V5

S2

This product can be included and operated in any Z-Wave ™ network with other Z-Wave ™ certified devices from other manufacturers and/or other applications. All non- battery operated nodes within the network will act as repeaters regardless of vendor to increase reliability of the network. This product f eatures the latest Security 2 (S2) framework to remove smart home network hacking risks. This device is equip -ped with a unique authenti fi cation code for trusted wireless communication.

ETL

This is an ETL certified device. ETL, just like UL, is a Nationally Recognized Testing Laborator y. The ETL mark is proof of product compliance to North American safety standards.

WARRANTY

This product is covered under a 1-year limited warranty with extended 5-year warranty once it’s registered. To read the full warranty policy, register your product, or file a warranty claim, please go to www.getzooz.com/warranty.

IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ZOOZ'S LIABILITY AND CUSTOMER'S EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT LIABILIT Y, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES, IS EXPRESSLY LIMITED TO, AT ZOOZ'S OPTION, REPLACEMENT OF, OR REPAYMENT OF THE PURCHASE PRICE FOR THAT PORTION OF PRODUCTS WITH RESPECT TO WHICH DAMAGES ARE CLAIMED. ALL CLAIMS OF ANY KIND ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE OR USE OF PRODUCTS SHALL BE DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY (30) DAYS FROM ZOOZ'S DELIVERY, OR THE DATE FIXED FOR DELIVERY IN THE EVENT OF NONDELIVERY.

FCC NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE. SUITABLE FOR DRY LOCATIONS ONLY. DO NOT IMMERSE IN WATER. NOT FOR USE WHERE DIRECTLY EXPOSED TO WATER.

This device complies with Part 15 of the F CC Rules. Operation is subject to the following conditions:

This device may not cause harmful interference.
This device must ac cept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used according to instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in any given installation. If this equipment causes harmful interference to radio or television reception, the user may try to correct the interference by taking one or more of the following measures:

Reorient or relocate receiving antenna
Increase the separation between equipment and receiver
Connect equipment into a separate outlet or circuit from receiver
Consult the dealer or an experienced radio/TV technician for additional assistance

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