## If your ZEN51 Dry Contact Relay goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're s…
If your ZEN51 is included to Home Assistant, but unresponsive to commands, then you may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and the strength of your mesh network. If you'…
## If your ZEN51 Dry Contact Relay is successfully included but shows offline, it may be a range or connectivity issue. Using the Network Repair feature in the SmartThings app can refresh your mesh network's connections. **Steps for Network Repair below:** 1. Open your SmartThings app and locate your SmartThings …
## Having an issue including your ZEN51 Dry Contact Relay? Let's begin by excluding the unit. Exclusion can also be referred to as "unpairing," "disconnecting," or "removing" a device. This acts as a soft reset that can assist with various configuration or connectivity issues. The ZEN51 doesn't need to be included in…
## Adding your ZEN51 Dry Contact Relay to Vera is quick and simple. Below are the steps to pair your device: 1. Power on the ZEN51 2. In your Vera app, select the **Devices** tab. Next, click on the gray "**+ Add Device**" button 3. Choose **Generic Z-Wave Device** from the device list 4. **Click the Z-Wave …
## The ZEN51 Dry Contact Relay is fully supported by Hubitat so it will work with the hub out of the box! ## Ensure the platform is on version 2.2.9 or higher. To help with the ZEN51 Relay configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft…
Having trouble including your ZEN51 Dry Contact Relay? Excluding the device may help. ** ** Even if your ZEN51 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. **Here are the steps for exclusion from the SmartThings app:** …
## Customize the ZEN51 to your needs by utilizing the advanced settings! The ZEN51 relay is integrated with the latest [JS integration of Home Assistant][1], so you should have access to all of its advanced settings once included. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z…
## You can connect and use your ZEN51 Dry Contact Relay right from the box as it is officially integrated with Hubitat. If any of the advanced settings aren't displaying for you correctly, please use the custom driver instead. You’ll want to make sure your hub is operating on the latest Hubitat platform version befor…
## You'll need to include your ZEN51 Dry Contact relay to your network, which is also known as adding or pairing. **To auto-include your ZEN51 Dry Contact Relay:** 1. Put your Z-Wave hub into** inclusion/pairing mode** (see your hub's manual for instructions since each brand is different). If you’re using an S2 hu…