## If your ZAC38 Range Extender is unresponsive to Z-Wave and manual commands, then it's time to try a factory reset. A hard reset will restore the device to factory settings and erase all customization and recorded activity. First, make sure the device is powered, then follow the steps below: * **Click the Z-Wav…
## A factory reset can help resolve some ZEN53 configuration issues. When to perform a factory reset: 1. You have tried to **[exclude][1] **the device from your network and it has not resolved the issue 2. It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded a…
## Having issues with your stick? Looking to clear the device and restore it to factory settings? If there doesn't seem to be away to factory reset the Z-Stick using your system's interface, you can do that with the help of the software mentioned in the below article: [http://www.support.getzooz.com/kb/article/253-h…
## You've tried exclusion, but still experiencing configuration issues with your ZEN54? A factory reset can help! When to perform a factory reset: 1. You have tried to **[exclude][1] **the device from your network and it has not resolved the issue 2. It is unresponsive to manual and Z-Wave control A hard reset …
If your ZEN51 is included to Home Assistant, but unresponsive to commands, then you may need to heal the network. Interferences like large furniture, thick walls, or metal elements can shorten range. Even so, the range is determined by the specific structure of your home and the strength of your mesh network. If you'…
## If you've plugged in your ZEN25 Double Plug and find that it's unresponsive to Z-Wave and manual commands, hard reset may help the issue. Just **click-click-click’n’hold the Z-Wave button for at least 10 seconds **to reset the unit. Resetting the ZEN25 Double Plug will erase all custom settings and recorded activi…