How to Separate the Sw Inputs from the Relay Outputs on the ZEN16 700 VER 2.0
## The new ZEN16 700 VER 2.0 comes with some additional functionality not available on the previous hardware VER 1.0. Based on your valuable feedback, we've refined the ZEN16 to offer a distinct advantage: separating Sw inputs from Relay outputs, unlocking boundless opportunities. ## You can now utilize the relay out…
My ZEN16 MultiRelay Shows No Connection on My Z-Box Hub
## Does your ZEN16 MultiRelay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Un…
Can't Add My ZEN16 MultiRelay to My Z-Box Hub
## ZEN16 not entering inclusion mode? The best way to resolve any inclusion issue is with exclusion! Exclusion can be done at any time, even if a device has never been included to the hub! Another way to think of exclusion is as a hub-based reset. **How to exclude the ZEN16 from your Z-Box Hub:** 1. From the side…
How to Access Advanced Settings for the ZEN16 MultiRelay on Z-Box
## Accessing the advanced settings is simple and intuitive on the Z-Box Hub. Simply follow the steps below to start customizing your device! At the moment, you can make changes to advanced settings for Z-Wave devices in the WEB UI only so please make sure you're logged in to your Z-Box Hub and connected to the same W…
When Can I Use the ZEN16 MultiRelay
## We challenge you to find more bang for your buck! The Zooz ZEN16 MultiRelay combines 3 dry contact inputs and 3 dry contact outputs, making it one of the most versatile smart home devices out there so you can cut down on hardware and stay on budget. From garage doors and gas fireplaces to sprinkler systems, pool p…
How to Add Your ZEN16 MultiRelay to the Z-Box Hub
## With full support by Z-Box out of the box, it's quick and easy to add your ZEN16 MultiRelay to the Z-Box Hub and have fun customizing your device. We recommend adding your Z-Wave devices to your Z-Box Hub from the WEB UI but for your convenience, we also created instructions for the mobile app below, just scroll d…
My ZEN16 Multirelay Shows "Can't Detect Device" in Vera
## A "Can't Detect Device" error suggests a range or connectivity issue. If the ZEN16 displays as "can't detect device" in your Vera app, try to resolve the issue by using **Update Neighbor Nodes. **This is a helpful feature in Vera's interface that allows you to refresh the connections between hub and the devices an…
Can't Add My ZEN16 Multirelay to My Z-Wave System
## Your ZEN16 won't include to your Z-Wave system? Start with exclusion! Exclusion is like a soft reset for the Multirelay; it can help with a variety of inclusion and configuration issues and can even be done without the device ever being included to your hub! Here are the steps to exclude the ZEN16: 1. Make sur…
My ZEN16 Multirelay is Unresponsive to My Z-Wave System
## Is your Multirelay not responding to Z-Wave commands? It may be out of range or experiencing interference. The ZEN16 has a range of up to 150 feet (line of sight). Please remember, the range is determined by the specific structure of your home and the strength of your mesh network. Interferences like large furnitu…
How to Access Advanced Settings for ZEN16 Multirelay on Home Assistant
## You can customize the ZEN16 in a variety of ways through the advanced settings! The ZEN16 is integrated with the latest [JS integration of Home Assistant][1], which means you should have access to all of the advanced settings once you have successfully included the Multirelay. If you aren't on the JS integration y…
