You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from Zooz tag

My ZSE70 Outdoor Motion Sensor is Offline in HomeSeer

Sensor status not displaying properly, scenes failing to run or reports not being received? This can point to a connectivity issue between the ZSE70 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE70 Outdoor Motion sensor is unavailable, shows as offline, or is unresponsive to commands v…

Can't Add My ZSE41 Open | Close Sensor to HomeSeer

Exclusion before inclusion? Yep! It works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE41 to HomeSeer or another Z-Wave network before. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not excl…

My ZEN53 DC Motor Controller is Offline in HomeSeer

If your ZEN53 is showing offline or is unresponsive to prompts from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN53 has a range of up to 300 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduce…

My ZSE18 Motion Sensor is Offline in HomeSeer

Missing motion reports? Scenes failing to activate? This suggests a possible connectivity issue between the ZSE18 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE18 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave mes…

How to Control the LED Indicator on the ZEN30 Double Switch

The LED indicator on your ZEN30 Double Switch provides helpful visual feedback, but you may want more flexibility in how it functions. Whether you prefer a dim glow, a specific color, or no illumination at all, the Double Switch offers multiple customization options to suit your needs. In this guide, we’ll walk you …

How to Add Your ZEN54 0-10V Dimmer to HomeSeer

If you've wired up your ZEN54 and ensured its operating properly, then it's time to add the device to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the u…

How to Add Your ZSE41 Open | Close Sensor to HomeSeer

Your ZSE41 can be added to HomeSeer in just a few easy steps! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly displaying, we would recommend fi…

How to Add Your ZSE70 Outdoor Motion Sensor to HomeSeer

Before including the ZSE70, decide whether you want to power the unit via battery or 12-24V AC/DC and if you'll be using auto or manual inclusion. Installation questions? Check out the helpful video tutorials linked below: How To Power the ZSE70 Outdoor Motion Sensor With 12-24 V How to Access the Battery Compartm…

How to Add Your ZEN74 Toggle Dimmer to Vera

Here is how to pair your ZEN74 Dimmer with the Vera hub: * Select the  Devices  tab in your Vera app. Then click on the gray " + Add Device " button * Choose  Generic Z-Wave Device  from the device list * Toggle the dimmer UP 3 times quickly   (the LED indicator should flash blue and once the switch is paired, it…

How to Access Advanced Settings for ZEN73 Toggle Switch 700 on Vera

With the ZEN73 Toggle Switch, you'll have access to many advanced features, like auto turn-on timer and smart bulb mode. Use the steps below to adjust any parameter setting for your ZEN73 in your Vera interface; we used on/off status recovery as  an example,  but the same method applies to any other parameter. The f…

scroll to top icon