If your ZEN53 is showing offline or is unresponsive to prompts from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN53 has a range of up to 300 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduce…
The ZSE18 comes with two power options, the provided battery or the provided micro USB cable. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly d…
Missing motion reports? Scenes failing to activate? This suggests a possible connectivity issue between the ZSE18 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE18 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave mes…
It might not sound logical, but if you're having trouble adding your ZSE70 Outdoor Motion Sensor to HomeSeer, you may need to try exclusion first. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; ple…
If you've wired up your ZEN54 and ensured its operating properly, then it's time to add the device to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the u…
The LED indicator on your ZEN30 Double Switch provides helpful visual feedback, but you may want more flexibility in how it functions. Whether you prefer a dim glow, a specific color, or no illumination at all, the Double Switch offers multiple customization options to suit your needs. In this guide, we’ll walk you …
Your ZSE41 can be added to HomeSeer in just a few easy steps! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly displaying, we would recommend fi…
Before including the ZSE70, decide whether you want to power the unit via battery or 12-24V AC/DC and if you'll be using auto or manual inclusion. Installation questions? Check out the helpful video tutorials linked below: How To Power the ZSE70 Outdoor Motion Sensor With 12-24 V How to Access the Battery Compartm…
Want to access all of your ZEN73's advanced settings in Hubitat? Look no further! All About Advanced Settings The terminology for advanced settings varies depending on your Z-Wave hub. For instance, Hubitat lists them under the “Preferences” tab. Despite these differences in naming, the purpose remains the same: co…
Here is how to pair your ZEN74 Dimmer with the Vera hub: * Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button * Choose Generic Z-Wave Device from the device list * Toggle the dimmer UP 3 times quickly (the LED indicator should flash blue and once the switch is paired, it…