You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.
announcement close button

Showing articles from ZEN53 tag

My ZEN53 DC Motor Controller Shows No Connection on My Z-Box Hub

## Experiencing connectivity issues with your ZEN53 DC Motor Controller? We can help! While a device may show as "No Connection" in some sporadic cases, the Z-Box, as per the current Z-Wave specification, automatically refreshes the network and the mesh is rebuilt on a regular basis in the background. Unlike many oth…

My ZEN53 DC Motor Controller is Unresponsive to My Z-Wave System

## Having connectivity issues? If your ZEN53 DC Motor Controller goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the range. Range is determined by the individual structure of your home and the strength of your mesh…

My ZEN53 DC Motor Controller Shows Offline in Home Assistant

Is your ZEN53 showing offline in Home Assistant and is unresponsive to commands from the hub? Start by trying to heal the network. Large furniture, thick walls, metal elements and certain types of glass can shorten range. The exact range is determined by the specific structure of your home and the strength of your me…

There is No LED Activity and My ZEN53 DC Motor Controller is Unresponsive

## So you've installed the ZEN53 DC Motor Controller, but there is no LED activity, and the device is unresponsive? Please check out the troubleshooting steps below. * Start by ensuring you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the device is c…

Can't Add My ZEN53 DC Motor Controller to My Z-Wave System

## Having an issue including your ZEN53 DC Motor Controller? Let's begin by excluding the unit. Exclusion is also known as "unpairing," "disconnecting," or "removing" a device. This simple process acts as a soft reset that can assist with various configuration or connectivity issues. The ZEN53 doesn't need to be incl…

How to Access Advanced Settings for My ZEN53 DC Motor Controller on Z-Box

## The ZEN53 will be recognized and configured correctly by the Z-Box, without a need for any custom drivers or special device handlers. Here is how you can access and change all of the advanced settings and parameters for your ZEN53 DC Motor Controller on the Z-Box Hub. Currently, the ability to adjust advanced sett…

My ZEN53 DC Motor Controller Shows Offline in Hubitat

## If Hubitat shows your ZEN53 DC Motor Controller as “offline," it may suggest a range or configuration issue. Give the Z-Wave Network Repair a try! First, always ensure your Hubitat hub is up to date on its platform version. Next, utilize the steps below to run the Z-Wave Repair to refresh your Z-Wave mesh network …

Can't Add My ZEN53 DC Motor Controller To SmartThings

## Having trouble including the ZEN53 to SmartThings? Please ensure you have the [lua Edge driver installed ][1]for the ZEN53, in order for the device to be correctly recognized and configured on SmartThings. If you have the driver installed, try excluding the device before including. The device can be excluded at an…

How to Add Your ZEN53 DC Motor Controller to Z-Box

## The ZEN53 will be recognized correctly on the Z-Box out of the box, no handlers or drivers needed! Once the device is installed correctly and powered with a proper 6-32 VDC power supply, adding the device to your Z-Box Hub is fast and simple. You can add the ZEN53 using the Z-Box web interface or the Z-Box Hub mobi…

How to Add Your ZEN53 DC Motor Controller to your Z-Wave Hub

## Once the device is installed correctly and powered with a proper 6-32 VDC power supply, adding the device to your Z-Wave hub is quick and easy! Simply follow the steps below to have the ZEN53 included in no time! **To auto-include your ZEN53 DC Motor Controller:** 1. Put your Z-Wave hub into** inclusion/pairing…

scroll to top icon