My ZEN53 DC Motor Controller Shows No Connection on My Z-Box Hub
## Experiencing connectivity issues with your ZEN53 DC Motor Controller? We can help! While a device may show as "No Connection" in some sporadic cases, the Z-Box, as per the current Z-Wave specification, automatically refreshes the network and the mesh is rebuilt on a regular basis in the background. Unlike many oth…
My ZEN53 DC Motor Controller is Unresponsive to My Z-Wave System
## Having connectivity issues? If your ZEN53 DC Motor Controller goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the range. Range is determined by the individual structure of your home and the strength of your mesh…
My ZEN53 DC Motor Controller Shows Offline in Hubitat
## If Hubitat shows your ZEN53 DC Motor Controller as “offline," it may suggest a range or configuration issue. Give the Z-Wave Network Repair a try! First, always ensure your Hubitat hub is up to date on its platform version. Next, utilize the steps below to run the Z-Wave Repair to refresh your Z-Wave mesh network …
My ZEN53 DC Motor Controller Shows Offline in Home Assistant
Is your ZEN53 showing offline in Home Assistant and is unresponsive to commands from the hub? Start by trying to heal the network. Large furniture, thick walls, metal elements and certain types of glass can shorten range. The exact range is determined by the specific structure of your home and the strength of your me…
Can't Add My ZEN53 DC Motor Controller to My Z-Wave System
## Having an issue including your ZEN53 DC Motor Controller? Let's begin by excluding the unit. Exclusion is also known as "unpairing," "disconnecting," or "removing" a device. This simple process acts as a soft reset that can assist with various configuration or connectivity issues. The ZEN53 doesn't need to be incl…
There is No LED Activity and My ZEN53 DC Motor Controller is Unresponsive
## So you've installed the ZEN53 DC Motor Controller, but there is no LED activity, and the device is unresponsive? Please check out the troubleshooting steps below. * Start by ensuring you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the device is c…
Can't Add My ZEN53 DC Motor Controller To SmartThings
## Having trouble including the ZEN53 to SmartThings? Please ensure you have the [lua Edge driver installed ][1]for the ZEN53, in order for the device to be correctly recognized and configured on SmartThings. If you have the driver installed, try excluding the device before including. The device can be excluded at an…
How to Access Advanced Settings for My ZEN53 DC Motor Controller on Z-Box
## The ZEN53 will be recognized and configured correctly by the Z-Box, without a need for any custom drivers or special device handlers. Here is how you can access and change all of the advanced settings and parameters for your ZEN53 DC Motor Controller on the Z-Box Hub. Currently, the ability to adjust advanced sett…
Can't Add My ZEN53 DC Motor Controller to Hubitat
## Having inclusion issues! It may sound strange, but try excluding the device first! Exclusion is a simple process that can be done even if the device has never been included to the hub. It simply acts as a soft Z-Wave reset for the device, and helps resolve any connectivity or configuration issues. **If the ZEN53 …
How Do I Perform Hard Reset on My ZEN53 DC Motor Controller?
## A factory reset can help resolve some ZEN53 configuration issues. When to perform a factory reset: 1. You have tried to **[exclude][1] **the device from your network and it has not resolved the issue 2. It is unresponsive to manual and Z-Wave control A hard reset will erase all custom settings and recorded a…
