## **Frequently Asked Questions About the ZEN53 DC Motor Controller** Find the answers to your questions quickly by searching key words! 1. Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. 2. Type in a key word in your question like "hub" or "compati…
## Having connectivity issues? If your ZEN53 DC Motor Controller goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the range. Range is determined by the individual structure of your home and the strength of your mesh…
## Experiencing connectivity issues with your ZEN53 DC Motor Controller? We can help! While a device may show as "No Connection" in some sporadic cases, the Z-Box, as per the current Z-Wave specification, automatically refreshes the network and the mesh is rebuilt on a regular basis in the background. Unlike many oth…
## So you've installed the ZEN53 DC Motor Controller, but there is no LED activity, and the device is unresponsive? Please check out the troubleshooting steps below. * Start by ensuring you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the device is c…
## Having an issue including your ZEN53 DC Motor Controller? Let's begin by excluding the unit. Exclusion is also known as "unpairing," "disconnecting," or "removing" a device. This simple process acts as a soft reset that can assist with various configuration or connectivity issues. The ZEN53 doesn't need to be incl…
Is your ZEN53 showing offline in Home Assistant and is unresponsive to commands from the hub? Start by trying to heal the network. Large furniture, thick walls, metal elements and certain types of glass can shorten range. The exact range is determined by the specific structure of your home and the strength of your me…
## If Hubitat shows your ZEN53 DC Motor Controller as “offline," it may suggest a range or configuration issue. Give the Z-Wave Network Repair a try! First, always ensure your Hubitat hub is up to date on its platform version. Next, utilize the steps below to run the Z-Wave Repair to refresh your Z-Wave mesh network …
## The ZEN53 will be recognized and configured correctly by the Z-Box, without a need for any custom drivers or special device handlers. Here is how you can access and change all of the advanced settings and parameters for your ZEN53 DC Motor Controller on the Z-Box Hub. Currently, the ability to adjust advanced sett…
## Customize the ZEN53 DC Motor Controller by utilizing the advanced settings! The ZEN53 will be fully integrated with the latest [JS integration of Home Assistant][1], so you should have access to all of its advanced settings if you're running version 0.1.81 or higher. If you aren't on the JS integration yet, Home A…
## Having trouble including the ZEN53 to SmartThings? Please ensure you have the [lua Edge driver installed ][1]for the ZEN53, in order for the device to be correctly recognized and configured on SmartThings. If you have the driver installed, try excluding the device before including. The device can be excluded at an…