My ZSE41 Open/Close Sensor Shows No Connection on My Z-Box Hub Does your ZSE43 Tilt/Shock Sensor display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a r…
Have you installed and integrated your ZSE43 Tilt | Shock sensor into the hub, but are encountering discrepancies in its reports? Is it persistently showing either open or closed status, or failing to provide reports altogether? Rest assured, we're equipped to guide you through the best troubleshooting measures befor…
It's never been easier! The ZSE43 Tilt | Shock Sensor will be recognized and configured correctly by the Z-Box, with all advanced settings easily accessible. Customizing the advanced settings is simple; just follow the steps below to customize your ZSE43 on the Z-Box Hub. To access and configure any advanced setti…
Issues including your new ZSE43 Tilt | Shock XS Sensor? Start with exclusion! Perhaps it sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done any time, even if a device has never been included to the hub! It simply acts as a soft Z-Wave re…
The ZSE43 Tilt | Shock Sensor will configure correctly on the Z-Box out of the box; no need for drivers or custom handlers! Once the device is powered, it's quick to add the sensor to your Z-Box Hub. You can add the sensor using the Z-Box web interface or the Z-Box Hub mobile app, and we've included instructions belo…
Having trouble including your ZSE43 XS Sensor? Try excluding the device. This process acts as a soft reset to help with any configuration or inclusion issues. Here are the steps for excluding the ZSE43: * Tap the green Retry button in the bottom right corner of the app - this will put Vera into exclusion mod…
Is your ZSE43 not responding to Z-Wave commands? It could be a range or connectivity issue. After including your ZSE43 successfully, the next best step is to refresh the connections in your mesh network. This is accomplished in Vera with a helpful feature called Update Neighbor Nodes. It will help Vera find the mo…
Incomplete configuration during inclusion? Pending changes? You may need to wake your sensor manually! Battery powered devices are normally sleeping, to conserve battery. If you've made a change to the advanced settings for the ZSE43, the change will take effect once the device wakes up to receive communication fr…
Change the settings of your ZSE43 to fit your installation needs! You can adjust the settings for your Tilt| Shock Sensor to suit your needs. Below are the steps to change parameters (or settings) in your Vera interface. Make sure to change the correct values for Variable (corresponding the Parameter you'd li…
The ZSE43 XS Sensor is officially supported by Hubitat so it will work with the hub out of the box as long as the platform is on version 2.2.9 or higher. To help with the ZSE43 Sensor configuration, try the exclusion process first. This can be done even if it was never connected to the hub, as it acts as a soft rese…