My ZAC36 Titan Valve Actuator Shows No Connection on My Z-Box Hub
Does your ZAC36 Titan Valve Actuator display "No Connection" on your Z-Box Hub? We can help; check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs…
How to Access Advanced Settings for the ZAC36 Titan Valve Actuator on Z-Box
No special drivers or custom handlers needed here. Accessing the advanced settings is simple and intuitive on the Z-Box Hub. Simply follow the steps below to start customizing your device! At the moment, you can make changes to advanced settings for Z-Wave devices in the WEB UI only so please make sure you're logg…
How to Access Advanced Settings for My ZAC36 Titan Valve Actuator on Ring
It's a powerful device, and the Ring interface simplifies and streamlines the user experience! You've got your ZAC36 Titan Valve Actuator installed, included, and configured. While you may be looking for more advanced settings, the device integration with Ring handles the most crucial advanced settings behind-the-sc…
Can't Add My ZAC36 Titan Valve Actuator to My Z-Box Hub
Troubles including your ZAC36 Titan Valve Actuator? Let's start with the easiest step: give the exclusion process a try! It may seem counter-intuitive, but the simplest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never bee…
Will my ZAC36 Titan Valve Actuator work with the Alexa integration on Ring?
You've got your new ZAC36 Titan Water Valve Actuator all set up and seamlessly integrated with your Ring Alarm system. You've got everything working smoothly, receiving timely notifications about any detected leaks and the ability to trigger the ZAC36 to close via Ring. Now, you're eager to extend this functionality …
My ZAC36 Valve Actuator Shows Offline in Ring Alarm
Is your ZAC36 showing as offline in your Ring app? Trouble with responsiveness to Z-Wave commands? Your device could be experiencing a range or connectivity issue if it shows offline, or does not respond to Z-Wave commands. The Titan Valve Actuator has a range of up to 400 feet line of sight (up to 130 feet indoors)…
How to Add Your ZAC36 Titan Valve Actuator to the Z-Box Hub
The ZAC36 Titan Valve Actuator is fully integrated with the Z-Box Hub and will be easily recognized by the hub out of the box. Simply follow the steps below to add the switch to your system. The Titan will fit on valves up to 1.25". Is your pipe larger? Reach out to us about an extension kit for the ZAC36 to accomm…
Can't Add My ZAC36 Titan Valve Actuator to Ring
If your ZAC36 has trouble being added or included to your Ring base station, give exclusion a try first! It sounds counter-intuitive; however, the process of exclusion simply acts as a soft reset for the device to help with any configuration or inclusion issues. You can exclude or remove the ZAC36 even if it was nev…
My ZAC36 Valve Actuator Shows Offline in Hubitat
Does your ZAC36 show up as "offline" in Hubitat? This could be due to a range or configuration issue. Try a Z-Wave Network Repair! Ensure your Hubitat hub is up to date on its platform version. Please follow the steps below to run the Z-Wave Repair to refresh your Z-Wave mesh network connections: * Open Hubitat…
My ZAC36 Valve Actuator Shows Offline in Vera
Is your ZAC36 unresponsive to Z-Wave commands? This suggests a range or connectivity issue. After including your ZAC36 Titan Water Valve Actuator successfully, the next best step is to refresh the mesh connections in your network. This is done by utilizing Update Neighbor Nodes in Vera . This will help Vera find …
