My ZEN17 Universal Relay is Offline in HomeSeer
Having connectivity issues between your ZEN17 Universal Relay and HomeSeer hub? If your ZEN17 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer, try these troubleshooting steps. The ZEN17 Universal Relay, when connected through the standard Z-Wave mesh, has a range of up to 300 feet line …
How to Add Your ZEN34 Remote Switch to SmartThings
You will need to install the Edge driver to have the device properly recognized on SmartThings. Please follow the instructions here to install the driver before you include the Remote Switch. We recommend the below method as the most efficient way to add any 700 series device that supports SmartStart: * Tap the …
How to Use Your ZEN34 Remote Switch With Smart Bulbs On Home Assistant
No convenient wiring? No problem! If you're looking for a battery powered wall remote and you don't want to worry about wiring, the ZEN34 Remote Switch is a handy choice. It fits in any standard electrical box or can be fixed to a wall or any flat surface for easy installation. Program the paddle on this device accor…
How to Program Your ZEN34 Remote Switch on Z-Box Hub
Pick your favorite way to program the ZEN34 from the options below! From scene control (multi-tap) to direct association, programming the ZEN34 Remote Switch on the Z-Box Hub is simple and intuitive. To program the multi-tap functions on the ZEN34, you can follow the standard block scene creation flow , or you can …
There is No LED Activity and My ZSE44 Temperature | Humidity Sensor is Unresponsive
Once the battery tab is removed, the ZSE44 Temperature | Humidity Sensor's LED indicator should flash for around 10 seconds or any time you press the Z-Wave button. Does the LED indicator fail to flash, or is the device unresponsive? First, make sure the battery is inserted correctly per the positive / negative po…
There is No LED Activity and My ZSE43 Tilt | Shock Sensor is Unresponsive
The ZSE43 Tilt | Shock Sensor's LED indicator should flash once the battery tab is removed from the device for around 10 seconds, or any time you press the Z-Wave button. Are you not seeing the LED indicator flash, or is the device unresponsive to commands? To start, please ensure the battery is inserted correctly…
There is No LED Activity and My ZSE42 Water Leak Sensor is Unresponsive
If the battery tab has been removed from the device, the LED indicator for the ZSE42 Water Leak Sensor should flash for around 10 seconds, or whenever the Z-Wave button is clicked. Is the sensor unresponsive and the LED is not flashing? To begin, double check that the battery is inserted in the sensor correctly, a…
There is No LED Activity and My ZSE41 Open | Close Sensor is Unresponsive
The LED indicator for the ZSE41 Open | Close Sensor should flash for around 10 seconds once the battery tab has been removed from the device. Does the LED not flash? Is the ZSE41 unresponsive to commands? Try the steps below to resolve the issue. First, double check that the battery is inserted in the sensor corre…
How Do I Perform Hard Reset on My ZSE18 Motion Sensor?
This type of reset is a nifty trick if you find your device is unresponsive in any way. LED indicator not behaving the way it should? Sensor not updating even after waking it up manually? Or do you just want to clear the device of all custom settings and recorded activity? Hard (aka "Factory") reset is the way to go…
There is No LED Activity and My ZSE18 Motion Sensor is Unresponsive
If the battery has been activated, the sensor should light up in response. If you insert the battery and see no LED activity whatsoever, first check that the battery is free of its plastic wrapping. It may not be obvious at first glance, but there's a thin plastic covering surrounding the battery if you have a senso…
