You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.
Home > Smart Relays > ZEN51 Dry Contact Relay > ZEN51 & Z-Box Hub > How to Add Your ZEN51 Dry Contact Relay to Z-Box
How to Add Your ZEN51 Dry Contact Relay to Z-Box
print icon

No custom handlers or drivers needed, inclusion is fast and easy with the Z-Box! The ZEN51 Dry Contact Relay will be recognized and configured correctly on the Z-Box out of the box. Ensure the device is properly installed and powered, then follow the steps below to add the device to your Z-Box hub. You can add a new device via the web interface, or the mobile app. Check out the simple inclusion instructions below!

Important Note: A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a steady pace. The device has an internal relay, which can turn on and off with a click of the Z-Wave button. This means that when you are attempting to include or exclude the device, the clicks need to happen as fast as possible; if the clicks are not completed fast enough, the relay will engage instead and the device will not enter inclusion or exclusion mode. You will know you have clicked fast enough when the LED indicator begins flashing rapidly.

 

If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting devices via the new Long Range protocol. Adding via ZWLR can be done both via the Web UI and the app; however, scanning is much easier via the app so that is the process we recommend for ZWLR or SmartStart inclusion.

Mesh Inclusion Steps

ZEN51 Mesh Inclusion From the Web UI

1. From the sidebar navigation menu of the Z-Box web interface, go to Settings by clicking on the gear icon.

 

2. You will be redirected to the Devices menu.

 

3. Click on + Add device.

 

4. Select the Z-Wave Device option.

 

5. Make sure you can physically access your ZEN51 Relay and click Start on the screen..

 

6. While the hub is in inclusion mode, click the Z-Wave button 3 times as quickly as possible. The LED indicator will start blinking rapidly. It may take a few minutes for the device to add and configure so please wait patiently and don't exit the screen.

 

7. Once the device is detected successfully, you will see the list of all child devices that have been detected. Click Next. Rename your device and assign it to a room. Click Next.

8. Click Finish once you are done editing all devices.

ZEN51 Mesh Inclusion From the App

1. Open the Z-Box Hub app on your mobile device.

2. Click More in the bottom navigation menu.

3. Click on + Add Devices.

4. Click on Z-Wave Protocol and follow the same inclusion steps as described for the WEB UI above.

5. Make sure you can physically access your ZEN51 relay and click Start on the screen.

6. While the hub is in inclusion mode, click the Z-Wave button on the ZEN51 3 times as quickly as possible. The LED indicator will start blinking rapidly. It may take a few minutes for the device to add and configure so please wait patiently and don't exit the screen.

7. Once the device is found, you'll be able to rename it and assign it to its room. The ZEN51 relay will create one device for on/off operation and one remote control device for scene control (multi-tap) programming. Click Next and then Finish once you rename and organize all of the newly created devices.

 

Z-Wave Long Range Inclusion Steps

If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting devices via the new Long Range protocol. Adding via ZWLR can be done both via the Web UI and the app; however, scanning is much easier via the app so that is the process we recommend for ZWLR or SmartStart inclusion.

ZEN51 Z-Wave Long Range Inclusion From the App

Ensure the ZEN51 is NOT powered on at this time. You must initiate SmartStart before powering on the device in step 5.

1. Open the Z-Box Hub app on your mobile device and click More in the bottom navigation menu.

2. Click on + Add Devices.

3. Click on Z-Wave Smart Start Protocol.

 

 

4. Select Long Range and scan the QR code on the device or device package.

5. Z-Wave Smart Start will initialize. Power on the ZEN51. Wait for the device to be configured.

6. You can edit the name, room, icon, etc. for the device. Please note that the Node ID for the device will show a number higher than 255 for ZWLR devices.  Nodes 1-255 are reserved for the hub and mesh devices. 256 and higher will be ZWLR nodes in accordance with the Z-Wave Specification.

 

ZEN51 Inclusion Troubleshooting Steps

If your relay is not found on the Z-Box Hub, you may need to reset it first. We recommend performing the reset using your hub and the exclusion option (it works even if the device has never been added to your hub before):

  1. Open your Z-Box web interface in the Internet browser and select Settings (the gear icon) from the sidebar navigation menu. A list of your existing devices will appear.
  2. Click the red - Remove device button in the top right corner.
  3. Select Z-Wave Device in the next screen.
  4. Make sure you can physically access your ZEN51 relay and click Start on the screen.
  5. Click the Z-Wave button on the relay 3 times as quickly as possible. The LED indicator will start blinking rapidly and the Z-Box Hub will display a "Device removed" message.

If the LED indicator on the relay isn't blinking, make sure that the device turns on the light from a single click on the Z-Wave button or a toggle from the connected switch. If it works well physically, try a factory reset and then follow the inclusion steps above.

 

Please let us know if you have any questions; we're always happy to help!

Feedback
0 out of 0 found this helpful

Have you tried our virtual assistant chatbot? This AI tool can help you find answers from thousands of articles in our Knowledge Base quickly. Find it in the bottom righthand corner of the page.

Need more help? Our friendly team is ready to help you with any questions or concerns you may have about Zooz devices. Click here to submit a support ticket.

Are your devices registered? Extended warranty and firmware access is available for registered Zooz customers. Click here to submit your registration form.

Find the latest Zooz devices and great Z-Wave deals at The Smartest House.
 
scroll to top icon