How to Add Your ZEN71 On/Off Switch to the Z-Box Hub

The switch is fully integrated with the Z-Box Hub and will be recognized by the hub out of the box. Follow the steps below to add the switch to your system.

If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting devices via the new Long Range protocol. Adding via ZWLR can be done both via the Web UI and the app; however, scanning is much easier via the app so that is the process we recommend for ZWLR or SmartStart inclusion.

Mesh Inclusion Steps

ZEN71 Mesh Inclusion From the Web UI

1. From the sidebar navigation menu of the Z-Box web interface, go to Settings by clicking on the gear icon.

2. You will be redirected to the Devices menu.

3. Click on + Add device.

4. Select the Z-Wave Device option.

5. Make sure you can physically access your ZEN71 switch and click Start on the screen..

6. While the hub is in inclusion mode, tap the top paddle on the ZEN71 switch 3 times as quickly as possible. The LED indicator will start blinking. It may take a few minutes for the device to add and configure so please wait patiently and don't exit the screen.

7. Once the device is detected successfully, you will see the list of all child devices that have been detected. Click Next. Rename your device and assign it to a room. Click Next.

8. Click Finish once you are done editing all devices.

ZEN71 Mesh Inclusion From the App

1. Open the Z-Box Hub app on your mobile device.

2. Click More in the bottom navigation menu.

3. Click on + Add Devices.

4. Click on Z-Wave Protocol and follow the same inclusion steps as described for the WEB UI above.

5. Make sure you can physically access your ZEN71 switch and click Start on the screen.

7. Once the device is found, you'll be able to rename it and assign it to its room. The ZEN71 switch will create one device for on/off operation and one remote control device for scene control (multi-tap) programming. Click Next and then Finish once you rename and organize all of the newly created devices.

Z-Wave Long Range Inclusion Steps

ZEN71 Z-Wave Long Range Inclusion From the App

Ensure the ZEN71 is NOT powered on at this time. You must initiate SmartStart before powering on the device in step 5.

1. Open the Z-Box Hub app on your mobile device and click More in the bottom navigation menu.

2. Click on + Add Devices.

3. Click on Z-Wave Smart Start Protocol.

4. Select Long Range and scan the QR code on the device or device package.

5. Z-Wave Smart Start will initialize. Power on the ZEN71. Wait for the device to be configured.

6. You can edit the name, room, icon, etc. for the device. Please note that the Node ID for the device will show a number higher than 255 for ZWLR devices. Nodes 1-255 are reserved for the hub and mesh devices. 256 and higher will be ZWLR nodes in accordance with the Z-Wave Specification.

TROUBLESHOOTING:

If your switch is not found on the Z-Box Hub, you may need to reset it first. We recommend performing the reset using your hub and the exclusion option (it works even if the device has never been added to your hub before):

1. Open your Z-Box web interface in the Internet browser and select Settings (the gear icon) from the sidebar navigation menu. A list of your existing devices will appear.

2. Click the red - Remove device button in the top right corner.

3. Select Z-Wave Device in the next screen.

4. Make sure you can physically access your ZEN71 switch and click Start on the screen.

5. Tap the bottom paddle on the switch 3 times as quickly as possible. The LED indicator will start blinking and the Z-Box Hub will display a "Device removed" message.

If the LED indicator on the switch isn't blinking, make sure that the device turns on the light from the paddles. If it works well physically from the paddles, try a factory reset and then follow the inclusion steps above.

Please contact us if you're still experiencing issues or have questions! We'll be happy to assist you.