## Is your ZEN15 Power Switch plugged in and successfully included to your Z-Box Hub, but displaying "No Connection"? We've got you covered with the steps below! There is no need for a command to refresh the network/repair the mesh since the Z-Box automatically refreshes the network and rebuilds the mesh in the backg…
## Issues including your new ZEN15 Power Switch to your Z-Box hub? Start with exclusion! It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done any time, even if a device has never been included to the hub! It simply acts as a soft Z-Wave …
## No configuration issues here! The ZEN15 Power Switch will be recognized and configured correctly by the Z-Box with all advanced settings displayed. Accessing and customizing the advanced settings is easy! Simply follow the steps below to customize your ZEN15 on the Z-Box Hub. To access and configure any advanced s…
## The ZEN15 Power Switch is fully supported by Z-Box and will be recognized out of the box, so inclusion is easy! We recommend adding your Z-Wave devices to your Z-Box Hub from the WEB UI but for your convenience, we also created instructions for the mobile app below, just scroll down. _**ADD THE ZEN15 SMART PLUG F…
## Your ZEN15 Power Switch comes with a variety of handy customizable settings that are simple to set up in Vera! You can adjust a variety of reporting frequencies, on/off status after power failure and overload protection. We've included the steps below showing how to adjust the advanced settings: 1. Open your **Ve…
## Want to adjust the advanced settings for your ZEN15 Power Switch in Home Assistant? The ZEN15 is integrated with the [latest JS integration of Home Assistant][1]. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the [new Z-Wave JS integration][2] since al…
## If your ZEN15 is showing up as “offline” in Hubitat it could mean it is installed out of range or didn’t configure properly. The problem might be resolved by a simple Z-Wave Repair. You’ll want to check that your Hubitat platform is updated to the latest version. You can then use Z-Wave Repair to refresh your mesh…
### Can your Power Switch be turned on/off manually but you're unable to control it via Home Assistant? Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your Power Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furnitur…
## To successfully pair your ZEN15 with your hub, you may need to exclude it first. Excluding the device from Hubitat may help with any connection or configuration issues, and can be done even if it was never added to the hub’s network. Before going through the removal process, you can also see if your Hubitat platfo…
## Accessories for a power switch? That's right! If you're looking to have Z-Wave control outside or extend the Z-Wave signal for any outdoor devices, you could try the ZEN15 Power Switch in a weatherproof box. While it's not specifically rated for outdoor use, users have been able to successfully use the Power Swit…