My ZEN24 Dimmer Shows Offline in Wink
### If you've added your dimmer and see the Offline error in your Wink app, here's what to try: Give** Network Discovery **a go**.** This is a feature in Wink's app that allows you to refresh the network, and may help Wink find the most efficient route to your switch. 1. Open your Wink app and tap the **Menu** butto…
My ZEN26 On/Off Switch Shows Offline in Wink
### The "Offline" error probably means the switch is having issues with range or general connectivity. You should try** Network Discovery **first!** **This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your switch. 1.…
My ZEN27 Dimmer Shows Offline in Wink
### Connectivity and range issues are common in the Z-Wave world. Let's figure this out: **Network Discovery **should come first.** **This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your dimmer. 1. Open your Wink …
My ZEN23 On/Off Switch Shows Offline in Wink
### If you see that the Offline error in your Wink app, here's what to try: **Network Discovery **should be your go-to move! This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your switch. 1. Open your Wink app and t…
My ZEN06 Smart Plug Shows Offline in Wink
### If you're getting the Offline error in your Wink app, this usually indicates a range or connectivity issue. If your ZEN06 Smart Plug shows Offline, first try **Network Discovery**. This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most e…
My ZEN22 Dimmer Switch Shows Offline in Wink
### If your switch goes Offline, this usually points to a connectivity issue. Here's what to try: **Network Discovery **to the rescue! This is a cool feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the best route to your Dimmer Switch: 1. Open your Wi…
My ZEN20 Power Strip Shows Offline in Wink
### The "Offline" error may point to a range or connectivity issue. If your ZEN20 Power Strip shows Offline, first try **Network Discovery**. This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your ZEN20 Power Strip. H…
My ZEN25 Double Plug Shows Offline in Wink
### Since Wink is entirely cloud-based, an "Offline" error may point to a range or connectivity issue. The first thing to try is **Network Discovery**. This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and it should help reset the connections between your hub and devi…
My ZEN21 On/Off Switch Shows Offline in Wink
**If your switch goes Offline, this usually points to a connectivity issue. Here's what to try: ** (This is a discontinued product, replacement model: ZEN71) **Network Discovery **is the first way to go! This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help …
My ZEN15 Power Switch Shows Offline in Wink
### The "Offline" error usually indicates a range or connectivity issue. If your ZEN15 Power Switch shows Offline, first try **Network Discovery**. This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your ZEN15 Power Sw…
