Can't Add My ZEN05 Outdoor Smart Plug to Hubitat
## Exclude to include? You would be surprised what might work to connect your ZEN05 Outdoor Smart Plug to your hub. Exclusion is another name for a soft reset, which helps to fix various connectivity and configuration issues. It can even be done if the device has never paired successfully to any hub. Once Hubitat con…
My ZSE44 Temperature | Humidity XS Sensor Shows Offline in Vera
# Does your Temperature | Humidity Sensor show offline? A range or connectivity issue could be the cause. Once you have included your ZSE44 successfully, refreshing the connections in your mesh network is the next step. You can do this in Vera with a simple feature called **Update Neighbor Nodes.** It will help Vera …
Can't Add My ZEN73 On/Off Toggle Switch to My Z-Wave System
## Let's start by excluding the switch from your system. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to excluded. **Here's how to do it: ** 1. Bring your Z-Wave hub as close to the switch as possible 2. Put your Z-Wave controller into exclusion mode 3. **To…
Can't Add My ZSE41 Open | Close XS Sensor to Vera
To help with configuration or inclusion issues with your ZSE41 XS Sensor, start by excluding the sensor. This acts as a soft reset to help with any set- up issues. Here are the steps for excluding the ZSE41 Open|Close XS Sensor: 1. Tap the green **Retry** button in the bottom right corner of the app - this will pu…
Can't Add My ZEN14 Outdoor Double Plug to SmartThings
## Are you having issues including the Double Plug to SmartThings? Give exclusion a try! Exclusion acts as a soft reset for the device and can even be done even if your ZEN14 was never added to the network. The process can help with any inclusion or configuration issues. **Here are the steps to remove the ZEN14 from…
Can't Add My ZSE42 Open | Close XS Sensor to Vera
Having trouble including the ZSE42 to Vera? Start by excluding the sensor from your Vera hub. Exclusion acts as a soft reset to help with any set-up issues. Follow the steps below to exclude the ZSE42 Water Leak XS Sensor: 1. Tap the green **Retry** button in the bottom right corner of the app - this will put Vera…
Can't Add My ZSE43 Tilt | Shock XS Sensor to Vera
Having trouble including your ZSE43 XS Sensor? Try excluding the device. This process acts as a soft reset to help with any configuration or inclusion issues. Here are the steps for excluding the ZSE43: 1. Tap the green **Retry** button in the bottom right corner of the app - this will put Vera into exclusion mode…
Can't Add My ZEN04 Smart Plug to SmartThings
## Having trouble pairing your Smart Plug to SmartThings? Try excluding!** ** Exclusion can help with any inclusion or configuration issues. It acts as a soft reset and can be done even if your ZEN04 was never added to the network. **Here are the steps to remove the ZEN04 from the SmartThings app:** 1. Open your …
Can't Add My ZSE44 Temperature | Humidity XS Sensor to My Z-Wave System
### Having trouble including your ZSE44 Temperature | Humidity XS Sensor? Try exclusion! "Unpairing," "disconnecting," or "removing" a device are all terms for exclusion. This is a type of soft reset that can assist with a variety of configuration or connectivity issues. The ZSE44 doesn't need to be included in your …
Can't Add My ZEN52 Double Relay to Vera
Are you unable to pair your ZEN52 Double Relay with Vera? Excluding the device may help! This procedure acts as a soft reset to help with any configuration or inclusion issues. Below are the steps to exclude the ZEN52: 1. Tap the green **Retry** button in the bottom right corner of the app - this will put Vera int…
