My ZSE41 Open | Close Sensor is Offline in HomeSeer
Scenes failing to run or reports not being received? This suggests a potential connectivity issue between the ZSE41 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE41 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave m…
How to Add Your ZSE41 Open | Close Sensor to HomeSeer
Your ZSE41 can be added to HomeSeer in just a few easy steps! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly displaying, we would recommend fi…
Can't Add My ZSE41 Open | Close Sensor to HomeSeer
Exclusion before inclusion? Yep! It works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE41 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issu…
My ZSE41 Open/Close Sensor Shows No Connection on My Z-Box Hub
My ZSE41 Open/Close Sensor Shows No Connection on My Z-Box Hub Does your ZSE41 Open/Close Sensor display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a r…
How to Access Advanced Settings for My ZSE41 Open | Close XS Sensor on the Z-Box
Not a custom driver or device handler in sight! The ZSE41 Open | Close XS Sensor will be recognized and configured correctly by the Z-Box, no extra effort required. Accessing and customizing the advanced settings is easy; simply follow the steps below to customize your ZSE41 on the Z-Box Hub. To access and configu…
My ZSE41 Open | Close Sensor Is Not Reporting Reliably To My Hub
So you have your ZSE41 Open | Close sensor installed and included to the hub, but you're not seeing accurate reports? Does your sensor seem to be stuck on open or closed status, or does it seem to be missing reports? We've got you covered with the best troubleshooting steps you can take before reaching out to our sup…
Can't Add My ZSE41 Open | Close XS Sensor to My Z-Box Hub
Issues including your new ZSE41 Open | Close XS Sensor? No worries, start by giving the exclusion process a try! It sounds counter-intuitive, but exclusion is the most efficient way to resolve any inclusion or configuration issues. It can be done at any time, even if a device has never been included to the hub! it s…
How to Add Your ZSE41 Open | Close XS Sensor to the Z-Box Hub
The ZSE41 Open | Close XS Sensor is fully supported by the Z-Box Hub and will work out of the box. After you power the sensor, including it to your Z-Box Hub is fast and easy. You can add the device from the Z-Box web interface or using the Z-Box mobile app. Follow the instructions for either method described below. …
My ZSE41 Open | Close XS Sensor Shows Offline in Vera
Is your ZSE41 not responding to Z-Wave commands? This could point to a range or connectivity issue. After including your ZSE41 Open|Close XS Sensor successfully, the next best step is to refresh the mesh connections in your network. This is done by utilizing Update Neighbor Nodes in Vera . This will help Vera fin…
Can't Add My ZSE41 Open | Close XS Sensor to Vera
To help with configuration or inclusion issues with your ZSE41 XS Sensor, start by excluding the sensor. This acts as a soft reset to help with any set-up issues. Here are the steps for excluding the ZSE41 Open|Close XS Sensor: * Tap the green Retry button in the bottom right corner of the app - this will pu…
