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Showing articles from ZEN17 tag

My ZEN17 Universal Relay is Offline in HomeSeer

Having connectivity issues between your ZEN17 Universal Relay and HomeSeer hub? If your ZEN17 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer, try these troubleshooting steps. The ZEN17 Universal Relay, when connected through the standard Z-Wave mesh, has a range of up to 300 feet line …

How to Add the ZEN17 Universal Relay to HomeSeer

Once your ZEN17 Universal Relay is properly powered and its manual functionality verified, you can proceed to integrate it into your HomeSeer network. This integration allows for remote control of the ZEN17 relay and enables its inclusion in your home automation system. Zooz products, including the ZEN17, are offici…

Can't Add My ZEN17 Universal Relay to HomeSeer

If you're having trouble adding your ZEN17 Universal Relay to HomeSeer, you may need to try exclusion first. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN16 Relay or the unit not pro…

My ZEN17 Universal Relay Shows No Connection on My Z-Box Hub

My ZEN17 Universal Relay Shows No Connection on My Z-Box Hub Does your ZEN17 Universal Relay display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the netwo…

Can't Add My ZEN17 Universal Relay to My Z-Box Hub

Trying to add your ZEN17 Universal Relay to the Z-Box, but you've encountered an issue? Don't worry, there's a simple solution! The best way to resolve any inclusion issue is with exclusion. It may seem counter-intuitive, but the simplest way to resolve inclusion or configuration issues is by excluding the device fi…

How to Add Your ZEN17 Universal Relay to the Z-Box Hub

No drivers, no custom handlers; it just works! With full support by Z-Box out of the box, it's quick and easy to add your ZEN17 Universal Relay to the Z-Box Hub and start customizing your device. We recommend adding your Z-Wave devices to your Z-Box Hub from the WEB UI but for your convenience, we also created instr…

How to Access Advanced Settings for the ZEN17 Universal Relay on Z-Box

Here is how you can access and change advanced setting and parameters for your ZEN17 Universal Relay on the Z-Box Hub. At the moment, you can make changes to advanced settings for Z-Wave devices in the WEB UI only so please make sure you're logged in to your Z-Box Hub and connected to the same wifi network on your…

How to Use the ZEN17 Universal Relay as a Smart Doorbell

Looking for a Z-Wave doorbell solution? Look no further! The ZEN17 Universal Relay can be connected to your doorbell and let you know when someone is at your door. Receive alerts directly to your smartphone when someone has rung your doorbell. Gain a sense of security knowing that you can monitor when people are appr…

Why is My ZEN17 Universal Relay Not Recognized by Wink?

Unfortunately, Wink doesn't provide blanket compatibility for all multi-channel devices. The Universal Relay may show up as a single device in Wink and will only allow you to control all of the 3 relays at the same time. Individual control of the relays will not be possible through Wink's system. If you were plannin…

Can't Add My ZEN17 Universal Relay to Vera

Give exclusion a try if your ZEN17 Universal Relay is having inclusion issues! The process can help the hub find the device more easily by resetting it - and it can be excluded even if it was never included! Ttry the steps below: * Start the inclusion process to Vera once more (choose Generic Z-Wave device …

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