Looking to enhance your smart home setup? This guide walks you through adding the ZSE18 Motion Sensor to your Telus SmartHome+ system, giving you instant awareness of motion around your home. You’ll also find helpful advice for resolving any setup issues that might come up during the process.

First, ensure you have an active SmartHome+ Automation subscription and have a SmartHome+ Hub.

Get the TELUS SmartHome+ App

Download the TELUS SmartHome+ app and then log in with your My TELUS credentials. You can download the TELUS SmartHome+ app on Apple App Store or Google Play Store.

Set up your TELUS SmartHome+ Hub

Follow the instructions on the TELUS SmartHome+ Hub set up page. If you have already done this, you can start adding your Z-Wave door and window sensors.

Inclusion Steps

• Log in to the TELUS SmartHome+ app on your mobile device.

• In the SmartHome+ app, select the + sign in the top right-hand corner of either your Home tab or Devices tab.

• Select Device on the bottom sheet that appears.

• Select Third-party devices from the device category list.

• Select Z-Wave devices from the connection type list.

• Select Motion sensor from the product type list.

• Scan the ZSE18 Motion Sensor's QR code. You'll find the code on the side or back of the packaging, on the device itself, or on some components inside the box. Ensure the QR code is in focus, well-lit and that there are no objects between your camera and the code. 

• Select the installation location. We recommend including your sensor to the Z-Wave network from the location you want to install it before you actually mount it  to ensure a good connection.

• Power on the sensor:

  • Battery power: twist open the cover of the sensor to access the battery and pull the battery tab out. Push the battery back in and close the cover.

  • USB: plug in the included micro-USB cord.

• The LED light will start blinking for around 10 seconds once the sensor is powered.

• Tap Device is ready button at the bottom of the screen. Your device is being added. This process may take up to 60 seconds.

• After the device has been added, the app will prompt you to name your device. Enter the name you would like to give to your ZSE18 sensor.

• Select Save in the top right-hand corner to save your changes.

Mount the ZSE18 Motion Sensor

Do not install the sensor in a place with direct sun exposure, high temperature, or humidity. For best results, mount the sensor within 20 feet from the door and around 7 feet from the ground.

Use the mounting screw to securely attach the magnetic base to a flat surface of your choice:

Or, use the adhesive tape to stick the base to a clean surface for quick and hassle-free installation:

Once the base is mounted, attach your sensor to the magnetic base and position it to cover the area you wish to monitor. 

Manage Device Notifications

The ZSE18 Motion Sensor will send Motion Detected and Motion Clear reports to your Telus SmartHome+ app. These notifications can be managed after setting up the device or in the device settings page. To manage device notifications follow these steps:

• In the app, navigate to the device page

• Tap the three dots in the top-right hand corner

• Select Device settings

• Toggle device notifications as desired

• Tap save to confirm your changes

Issues including your sensor? Check out these troublesooting tips!

Questions? Please don't hesitate to reach out to our team for any device-related questions!