Frequently Asked Questions About the ZSE50 Siren & Chime
Find the answers to your questions quickly by searching key words!
- Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window.
- Type in a key word in your question like "hub" or "compatible". You should see your key word highlighted every time it is mentioned on the page.
- Use the arrow keys in the search box to jump to each instance that your key word is mentioned.
INSTALLATION QUESTIONS
Can the ZSE50 be installed outdoors?
- No. The ZSE50 is rated for indoor use only.
Is the ZSE50 available in other colors?
- No. The ZSE50 is available in white only.
What are the dimensions of the ZSE50? How big is the device?
- 2.1” x 1.7” x 1.1"
Will this cover up the other outlet or can other devices be plugged in?
- The ZSE50 leaves enough space for the other outlet in your receptacle and will not cover it.
What is the warranty coverage for the ZSE50 Siren & Chime?
- Zooz 800 series devices are covered by a standard 1-year warranty and by an extended 5-year warranty if registered within 30 days of purchase. Please register your device here and review the full warranty policy here.
Where can I find the ZSE50 device manual?
PRODUCT FUNCTIONALITY QUESTIONS
Does the ZSE50 have energy or power monitoring?
- No
What security level does the ZSE50 pair to my controller or hub with?
- The highest level of security the Siren & Chime supports is S2 Authenticated.
Will the ZSE50 act as a signal repeater for other Z-Wave devices in my network?
- Yes. Your Z-Wave hub decides which devices to use to reach other Z-Wave devices. Any non-battery powered Z-Wave device will act as a signal repeater; it would be up to your hub whether or not it will be used in a communication route.
Will the ZAC38 still act as a signal repeater during a power outage when it is running on battery?
- No. As per Z-Wave protocol, battery powered devices do not act as signal repeaters. When the ZAC38 switches to battery, it will send the AC main disconnected report to alert for the outage, and will no longer be a signal repeating device.
Is the back-up battery in the ZSE50 replaceable?
- No, the battery in the Siren is built-in and cannot be replaced. The battery automatically recharges when the siren is plugged in and it cannot be removed or replaced.
Does the ZSE50 provide power outage notifications when switching from mains to battery power?
- Yes. The ZSE50 supports AC main disconnected and AC main re-connected in the same manner as the ZAC38 Range Extender.
How long will the back-up battery in the ZSE50 last for?
- Depending on the network traffic and how many signals the device relays, you can expect approximately 12 hours of battery life on the siren from a full charge. The battery is 400mAh.
How do I load sounds for the ZSE50?
How do I program a visual LED alarm on the ZSE50?
How do I program the ZSE50 on my Z-Wave hub?
How to Program the ZSE50 on Home Assistant
How to Program the ZSE50 on Hubitat
How to Program the ZSE50 on SmartThings
How to Program the ZSE50 on Z-Box
Z-WAVE QUESTIONS
Do I need a Z-Wave hub to buy this device?
- Yes. To use the siren and chime features as well as control the device remotely and access the advanced features, you would need a Z-Wave hub. The ZSE50 communicates via Z-Wave and would require a hub to allow you to control it remotely.
- To control any of our Z-Wave devices remotely through your smart phone, you'll need a compatible Z-Wave hub. These devices require a central controller that communicates with them and sends commands. Once you have a controller, you would download that controller's dedicated app on your phone and control your connected devices through that app.
Is the ZSE50 Siren & Chime compatible with my hub?
- You can find a list of compatible hubs for a given device under the Works With section on the product's page. Here is the list of hubs compatible with the ZSE50.
Will the ZSE50 work with my alarm panel?
- Alarm panels like Alarm.com will typically only support single switches, door locks, select thermostats, and any authorized items on their list. We would recommend reaching out to your alarm panel company to verify compatibility and to get the latest on any device integrations they may be working on.
- It would be up to your alarm panel to integrate the device, as it follows Z-Wave protocol and has been Z-Wave certified. There is nothing we can change on our end to have the device be recognized correctly; Alarm.com would have to support the integration. Read more about alarm panel compatibility here.
Can I connect the ZSE50 directly to my Amazon Alexa, Google Home, or other smart speaker?
- No. Smart speakers like Alexa or Google are not equipped with a Z-Wave chip and are not Z-Wave gateway controllers.
- Without a compatible Z-Wave hub, no Z-Wave products will function correctly with Alexa or Google alone.
Where do I find all of my device's advanced settings?
How do I add the extender to my Z-Wave hub?
- SmartThings Installation articles
- Hubitat Installation articles
- Home Assistant Installation articles
- Z-Wave System Installation articles
How can I tell what firmware my ZSE50 is running on?
- The firmware that your device is shipped with should be printed on the back of the device where the model specifications are. If your hub supports and properly integrates the device, you should also see the firmware listed in your Z-Wave interface.
How do I update the firmware of my ZSE50?
- Some Z-Wave hubs have a built-in firmware updater that you can use. Otherwise, we recommend using the PC Controller tool on the Simplicity Studio Software as described here. You will need to register your device in order to have access to Zooz firmware files.
How long does the update take? How do I know when it's finished?
- Firmware updates should usually take anywhere from 5 to 15 minutes depending on connection quality and how much information needs to actually be updated on a given device.
- If it is taking longer than that, please try to bring the hub / controller closer to the device that is being updated.
Where can I find the history of changes and firmware updates for the ZSE50?
What series Z-Wave chip does the ZSE50 use?
- The ZSE50 uses an 800 series Z-Wave chip
Is the ZSE50 available in other Z-Wave frequencies?
- The ZSE50 is available in US/CA/MX frequency.
Check out the Zooz Knowledge Base for free support articles about the ZSE50 Siren (and all of our devices)!
