If you've tried exclusion and are still encountering an inclusion, configuration, or operational issue, a factory reset may help resolve it!
To reset the relay, hold the + and - buttons down at the same time for at least 15 seconds. Ensure you hold the button down through the entire process:
- After 3 seconds: the LED will turn green
- After 8 seconds: the LED will start blinking red.
- After 15 seconds: the LED will turn solid red to confirm a successful reset.
- You’ll also hear an audible confirmation message: Device has been reset.
Don't hesitate to reach out to our team with any questions!