If you are unable to include your ZSE50 Siren & Chime to Home Assistant, start by excluding the device. This is a quick and easy process, and can be done even if the ZSE50 has never been successfully included. Exclusion simply acts as a soft reset to help with any configuration issues.

If Home Assistant is having trouble recognizing the device: 

1. In Home Assistant: open Settings > Devices and Services > Z-Wave JS > Configure
2. Click on Remove Device
3. Click on Start Exclusion
4. Tap the “-” button 3 times quickly. The LED indicator will start blinking green, and the following message will play once: "Removing device."
5. If exclusion is successful the LED indicator on the siren will turn green for 2 seconds, and play the following message: "Device removed."
6. Home Assistant will confirm that the device was removed, and you should now be able to add it to your system.

If exclusion fails, the LED indicator will turn red for 2 seconds and the following message will play once: "Removing device failed." If exclusion fails or you are unable to include the unit after a successful exclusion, please try a factory reset on the unit before attempting inclusion again.

Please reach out to us if you have any questions!