The ZSE41 Open | Close XS Sensor is fully supported by the Z-Box Hub and will work out of the box. You can add the device from the Z-Box web interface or using the Z-Box mobile app. Follow the instructions for either method described below.

If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting devices via the new Long Range protocol. Adding via ZWLR can be done both via the Web UI and the app; however, scanning is much easier via the app so that is the process we recommend for ZWLR or SmartStart inclusion.

Mesh Inclusion Steps

ZSE41 Mesh Inclusion From the Web UI

1. From the sidebar navigation menu of the Z-Box web interface, go to Settings by clicking on the gear icon.

 

2. You will be redirected to the Devices menu.

 

3. Click on + Add device.

 

4. Select the Z-Wave Device option.

 

5. Make sure you can physically access your ZSE41 Open | Close Sensor and click Start on the screen..

 

6. While the hub is in inclusion mode, click the Z-Wave button on the ZSE41 3 times as quickly as possible. The LED indicator will start blinking. It may take a few minutes for the device to add and configure so please wait patiently and don't exit the screen.

 

7. Once the device is found, you'll be able to rename it and assign it to its room.

8. Click Next and then Finish once you rename and organize all of the newly created devices.

ZSE41 Mesh Inclusion From the App

1. Open the Z-Box Hub app on your mobile device.

2. Click More in the bottom navigation menu.

3. Click on + Add Devices.

4. Click on Z-Wave Protocol and follow the same inclusion steps as described for the WEB UI above.

5. Make sure you can physically access your ZSE41 Open | Close Sensor and click Start on the screen.

6. While the hub is in inclusion mode, click the Z-Wave button on the ZSE41 3 times as quickly as possible. The LED indicator will start blinking. It may take a few minutes for the device to add and configure so please wait patiently and don't exit the screen.

7. Once the device is found, you'll be able to rename it and assign it to its room.

8. Click Next and then Finish once you rename and organize all of the newly created devices.

 

Z-Wave Long Range Inclusion Steps

If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting devices via the new Long Range protocol. Adding via ZWLR can be done both via the Web UI and the app; however, scanning is much easier via the app so that is the process we recommend for ZWLR or SmartStart inclusion.

ZSE41 Z-Wave Long Range Inclusion From the App

Ensure the ZSE41 is NOT powered on at this time. You must initiate SmartStart before powering on the device in step 5.

1. Open the Z-Box Hub app on your mobile device and click More in the bottom navigation menu.

2. Click on + Add Devices.

3. Click on Z-Wave Smart Start Protocol.

 

 

4. Select Long Range and scan the QR code on the device or device package.

5. Z-Wave Smart Start will initialize. Power on the ZSE41 Open | Close Sensor. Wait for the device to be configured.

6. You can edit the name, room, icon, etc. for the device. Please note that the Node ID for the device will show a number higher than 255 for ZWLR devices.  Nodes 1-255 are reserved for the hub and mesh devices. 256 and higher will be ZWLR nodes in accordance with the Z-Wave Specification.

 

ZSE41 Inclusion Troubleshooting Steps

Trouble including the sensor? Try a soft, hub-based reset first. We recommend performing the reset using your hub and the exclusion option (it works even if the device has never been added to your hub before):

1. Open your Z-Box web interface in the Internet browser and select Settings (the gear icon) from the sidebar navigation menu. A list of your existing devices will appear.
2. Click the red - Remove device button in the top right corner.
3. Select Z-Wave Device in the next screen.
4. Make sure you can physically access your ZSE41 Sensor and click Start on the screen.
5. Press and release the Z-Wave button on the sensor 3 times as quickly as possible. The LED indicator will start blinking and the Z-Box Hub will display a "Device removed" message.

Still having issues? Try a factory reset before including the device:

1. Make sure the sensor is powered
2. Click the Z-Wave button twice and hold it the third time for 10 seconds. The LED indicator will blink continuously.
3. Once the LED becomes solid, within 3 seconds, click the Z-Wave button twice more to finalize the reset. 
4. The LED indicator will flash 3 times to confirm a successful reset.

After resetting the unit, try including it to your Z-Box again to see if that helped resolve any issues you were seeing. 

ZSE41 Open | Close Sensor Display

We've included a screenshot below of how the ZSE41 should display for you on the Z-Box:

 

 

Questions? Please let us know, and we'll be happy to help!