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Home > Security Sensors & Sirens > ZEN55 DC Signal Sensor > ZEN55 & Hubitat > Can't Add My ZEN55 DC Signal Sensor to Hubitat
Can't Add My ZEN55 DC Signal Sensor to Hubitat
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Having issues getting your ZEN55 DC Signal Sensor included to Hubitat? Let's start by excluding the device first. 

Exclusion is a simple procedure that can be done even if the device has never been included to a hub. It is simply a soft Z-Wave reset for the device, and helps to resolve any connectivity or configuration issues.

 

Follow the steps below to exclude the ZEN55:

  1. Open Hubitat in your Internet browser

  2. Go to Devices

  3. Click on Discover Devices in the top right corner

  4. Click on Z-Wave

  5. Click on Start Z-Wave Exclusion

  6. While the device is searching for a device, click the Z-Wave button on the ZEN55 3 times as quickly as possible

  7. The app will indicate when the device is successfully excluded.

 

If you receive confirmation that the exclusion was successful, follow the steps below to re-include your ZEN55 to Hubitat:

 

  1. Open Hubitat in your Internet browser

  2. Go to Devices

  3. Click on Discover Devices in the top right corner

  4. Click on Z-Wave

  5. Click on Start Z-Wave Inclusion

  6. While the app says is in inclusion mode, click the Z-Wave button on the ZEN55 3 times as quickly as possible (the LED indicator will start flashing)

  7. Rename and confirm the found device

 

Please let us know if you have any questions!

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