How to Add Your ZEN32 Scene Controller to the Z-Box Hub

Add the Scene Controller to the Z-Box Hub and program the buttons as well as the on/off switch quickly and easily. Here is how to get started.

If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting devices via the new Long Range protocol. Adding via ZWLR can be done both via the Web UI and the app; however, scanning is much easier via the app so that is the process we recommend for ZWLR or SmartStart inclusion.

Mesh Inclusion Steps

ZEN32 Mesh Inclusion From the Web UI

1. From the sidebar navigation menu of the Z-Box web interface, go to Settings by clicking on the gear icon.

2. You will be redirected to the Devices menu.

3. Click on + Add device.

4. Select the Z-Wave Device option.

5. Make sure you can physically access your ZEN32 Scene Controller and click Start on the screen..

6. While the hub is in inclusion mode, tap the main button on the ZEN32 Scene Controller 3 times as quickly as possible. The LED indicators will start blinking. It may take a few minutes for the device to add and configure so please wait patiently and don't exit the screen.

7. Once the device is detected successfully, you will see the list of all child devices that have been detected.

8. The ZEN32 Scene Controller will create one device for the on/off operation of the main button switch and one remote control device for all of the buttons to program scene control from the WEB UI. Buttons 1-4 are the 4 small remote control buttons on the device and button 5 is the main on/off switch button that can also be used for multi-tap triggers, whether it's physically connected to a load or not. Click Next and then Finish once you rename and organize all of the newly created devices.

ZEN32 Mesh Inclusion From the App

1. Open the Z-Box Hub app on your mobile device.

2. Click More in the bottom navigation menu.

3. Click on + Add Devices.

4. Click on Z-Wave Protocol and follow the same inclusion steps as described for the WEB UI above.

5. Make sure you can physically access your ZEN32 Scene Controller and click Start on the screen.

6. While the hub is in inclusion mode, tap the main button on the ZEN32 Scene Controller 3 times as quickly as possible. The LED indicator will start blinking. It may take a few minutes for the device to add and configure so please wait patiently and don't exit the screen.

7. Once the device is found, you'll be able to rename it and assign it to its room. The ZEN32 Scene Controller will create one device for the on/off operation of the main button switch and one remote control device for all of the buttons to program scene control from the WEB UI. Buttons 1-4 are the 4 small remote control buttons on the device and button 5 is the main on/off switch button that can also be used for multi-tap triggers, whether it's physically connected to a load or not. Click Next and then Finish once you rename and organize all of the newly created devices.

Z-Wave Long Range Inclusion Steps

ZEN32 Z-Wave Long Range Inclusion From the App

Ensure the ZEN32 is NOT powered on at this time. You must initiate SmartStart before powering on the device in step 5.

1. Open the Z-Box Hub app on your mobile device and click More in the bottom navigation menu.

2. Click on + Add Devices.

3. Click on Z-Wave Smart Start Protocol.

4. Select Long Range and scan the QR code on the device or device package.

5. Z-Wave Smart Start will initialize. Power on the ZEN32 Scene Controller. Wait for the device to be configured.

6. You can edit the name, room, icon, etc. for the device. Please note that the Node ID for the device will show a number higher than 255 for ZWLR devices. Nodes 1-255 are reserved for the hub and mesh devices. 256 and higher will be ZWLR nodes in accordance with the Z-Wave Specification.

ZEN32 Inclusion Troubleshooting Steps

If your device is not found on the Z-Box Hub, you may need to reset it first. We recommend performing the reset using your hub and the exclusion option (it works even if the device has never been added to your hub before):

1. Open your Z-Box web interface in the Internet browser and select Settings (the gear icon) from the sidebar navigation menu. A list of your existing devices will appear.

2. Click the red - Remove device button in the top right corner.

3. Select Z-Wave Device in the next screen.

4. Make sure you can physically access your ZEN32 Scene Controller and click Start on the screen.

5. Tap the main button on the ZEN32 Scene Controller 3 times as quickly as possible. The LED indicators will start blinking and the Z-Box Hub will display a "Device removed" message.

If the LED indicators on the switch aren't blinking, make sure that the device turns on the light from the main switch to check if it's operational at all. If it works well physically from the switch button, try a factory reset and then follow the inclusion steps above.

Feel free to contact us if you run into any issues or have additional questions. Our team is here to help 7 days a week.