How to Add Your ZEN54 0-10 V Dimmer to the Z-Box Hub

No need for any extra device handlers or drivers here! The ZEN54 will be recognized correctly on the Z-Box right out of the box! Once the device is installed correctly and powered, inlcuding the device to your Z-Box Hub is quick and easy. You can add the dimmer using the Z-Box web interface or the Z-Box Hub mobile app, and we've included instructions below for both methods!

Important Note: A steady, blinking green is the standard state for the device; as long as the unit has power, it will blink green at a steady pace. The device has an internal relay, which can turn on and off with a click of the Z-Wave button. This means that when you are attempting to include or exclude the device, the clicks need to happen as fast as possible; if the clicks are not completed fast enough, the relay will engage instead and the device will not enter inclusion or exclusion mode. You will know you have clicked fast enough when the LED indicator begins flashing rapidly.

If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting devices via the new Long Range protocol. Adding via ZWLR can be done both via the Web UI and the app; however, scanning is much easier via the app so that is the process we recommend for ZWLR or SmartStart inclusion.

Mesh Inclusion Steps

ZEN54 Mesh Inclusion From the Web UI

1. From the sidebar navigation menu of the Z-Box web interface, go to Settings by clicking on the gear icon.

2. You will be redirected to the Devices menu.

3. Click on + Add device.

4. Select the Z-Wave Device option.

5. Make sure you can physically access your ZEN54 0-10V Dimmer and click Start on the screen..

6. While the hub is in inclusion mode, click the Z-Wave button 3 times as quickly as possible. The LED indicator will start blinking rapidly. It may take a few minutes for the device to add and configure so please wait patiently and don't exit the screen.

7. Once the device is detected successfully, you will see the list of all child devices that have been detected. Click Next. Rename your device and assign it to a room. Click Next.

8. Click Finish once you are done editing all devices.

ZEN54 Mesh Inclusion From the App

1. Open the Z-Box Hub app on your mobile device.

2. Click More in the bottom navigation menu.

3. Click on + Add Devices.

4. Click on Z-Wave Protocol and follow the same inclusion steps as described for the WEB UI above.

5. Make sure you can physically access your ZEN54 and click Start on the screen.

6. While the hub is in inclusion mode, click the Z-Wave button on the ZEN54 3 times as quickly as possible. The LED indicator will start blinking rapidly. It may take a few minutes for the device to add and configure so please wait patiently and don't exit the screen.

7. Once the device is found, you'll be able to rename it and assign it to its room.

Z-Wave Long Range Inclusion Steps

ZEN54 Z-Wave Long Range Inclusion From the App

Ensure the ZEN54 is NOT powered on at this time. You must initiate SmartStart before powering on the device in step 5.

1. Open the Z-Box Hub app on your mobile device and click More in the bottom navigation menu.

2. Click on + Add Devices.

3. Click on Z-Wave Smart Start Protocol.

4. Select Long Range and scan the QR code on the device or device package.

5. Z-Wave Smart Start will initialize. Power on the ZEN54. Wait for the device to be configured.

6. You can edit the name, room, icon, etc. for the device. Please note that the Node ID for the device will show a number higher than 255 for ZWLR devices. Nodes 1-255 are reserved for the hub and mesh devices. 256 and higher will be ZWLR nodes in accordance with the Z-Wave Specification.

ZEN54 Inclusion Troubleshooting Steps

If your relay is not found on the Z-Box Hub, you may need to reset it first. We recommend performing the reset using your hub and the exclusion option (it works even if the device has never been added to your hub before):

Open your Z-Box web interface in the Internet browser and select Settings (the gear icon) from the sidebar navigation menu. A list of your existing devices will appear.
Click the red - Remove device button in the top right corner.
Select Z-Wave Device in the next screen.
Make sure you can physically access your ZEN54 and click Start on the screen.
Click the Z-Wave button on the relay 3 times as quickly as possible. The LED indicator will start blinking rapidly and the Z-Box Hub will display a "Device removed" message.

If the LED indicator on the relay isn't blinking, make sure that the device turns on the light from a single click on the Z-Wave button or a toggle from the connected switch. If it works well physically, try a factory reset and then follow the inclusion steps above.

More questions? Please let us know, and we'll be happy to help!