Can't Add My ZEN30 Double Switch to My Z-Box Hub
## If you can't add it, remove it! It may seem counter-intuitive, but the best way to resolve inclusion or configuration issues is by excluding the device first. Exclusion can be done at any time, even if a device has never been included to the hub! Another way to think of exclusion is as a hub-based reset. **How to…
How to Access Advanced Settings for My ZEN30 Double Switch on Z-Box
## No special handlers or drivers needed here! You will have full access to the advanced settings for the ZEN30 simply by including the device to the Z-Box. You can access and change the advanced settings for your Zooz dimmer in the Z-Box Hub's WEB UI. Follow the steps below to customize your device, including your p…
How to Access Advanced Settings For Your ZEN30 Double Switch On Z-Box
## Unlock the full potential of your ZEN30 Double Switch on the Z-Box Hub right from the start. View, adjust, and save advanced settings for the device directly from the WEB UI. Simply follow the instructions below to see how easy it is to edit the parameters for your device on Z-Box. First, log into your Z-Box Hub i…
How to Add Your ZEN30 Double Switch to the Z-Box Hub
## Join the Double Switch to your Z-Box Hub and get individual control of the dimmer and relay plus full access to settings and scene control out of the box. We recommend adding your Z-Wave devices to the Z-Box Hub from the WEB UI but if you prefer to use the app, scroll down for full instructions. _**ADD THE ZEN30 …
What Lighting Fixtures And Electrical Loads Can I Control With Zooz Switches?
## Zooz switches and dimmers are designed with smart lighting applications in mind. This means that most models can only be used with appropriate light fixtures. In this article, we'll go over some of the most popular questions around unsupported loads and types of fixtures that are safe to use with our switches. Alwa…
My ZEN30 Double Switch Shows Offline in Wink
### Connectivity and range issues are common in the world of Z-Wave devices. Here are some things to try: **Network Discovery **should be the first thing.This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your Double S…
My ZEN30 Double Switch Shows Offline in Hubitat
## There could be a range or configuration issue if your ZEN30 switch is displaying as "offline" in Hubitat A Z-Wave Repair could fix the issue. You’ll want to check that you have the latest version of Hubitat and the latest firmware update installed on your device. If you do, then you can use repair Z-Wave, to refre…
Can't Add My ZEN30 Double Switch to Vera
### Exclusion should be your first move for all inclusion issues. You can exclude a Z-Wave device even if it was never properly included. First, let's try including the Double Switch to Vera once more. Here's how to do it: 1. Select the **Devices** tab in your Vera app. Then click on the gray "**+ Add Device**" bu…
Can't Add My ZEN30 Double Switch to Wink
### Exclusion is the first thing to try. This type of Z-Wave reset can help with a range of configuration issues. Even if the device was never added to Wink successfully, you can still exclude it. The app should confirm that an "unknown" device was excluded. Here's how to do it: 1. Click on **Hubs ** 2. Click on…
My ZEN30 Double Switch Shows "Can't Detect Device" in Vera
### The first thing to try is updating neighbor nodes. This particular error message can indicate a connectivity, range, or configuration issue, so **Updating Neighbor Nodes **can help.This is a useful feature in your Vera interface that will help Vera find the most efficient route to your Double Switch after you've …
