How to Add Your ZEN04 Smart Plug to SmartThings
Add your Smart Plug to SmartThings in a few easy steps. You'll be able to control the device connected to your plug from the app, create on/off schedules for it and use it in more complex automations. If you have your smart speaker connected to SmartThings, you'll also be able to control the plug with voice commands.…
My ZEN16 MultiRelay Shows Offline in SmartThings
If your device is showing "offline" this could mean there's an issue with range or configuration. Here's what to try first: Network repair is a helpful feature that allows you to refresh your mesh network's connections. See the instructions below: * Open your SmartThings app and locate your SmartThings hub unde…
My ZEN34 Remote Switch Shows Offline in SmartThings
If your ZEN34 is paired but isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. The hub may not have found the most efficient communication route to the ZEN34, especially if the device was paired near the hub and then moved away. Network repair can help…
Can't Add My ZEN71 On/Off Switch to SmartThings
ZEN71 Switch didn't pair on the first try? Let's try exclusion! Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory reset the unit instead, then try inclusion again. The exclusion process is a kind of …
How To Program 3 Zooz Switches In a Virtual 4-Way With Smart Bulbs
We designed Zooz switches so that you could connect them to regular mechanical on/off switches in 4-way installations to save time and money. But in certain scenarios, you may want to use multiple smart switches in a 4-way. NEVER connect 3 Zooz switches together according to the diagrams in the user manual which cove…
My ZEN73 On/Off Toggle Switch Shows Offline in SmartThings
If your ZEN73 works manually, but shows offline or disconnects from SmartThings, you may need to repair the mesh network! In the SmartThings app, you'll find a feature called Repair Z-Wave Network . A network repair will help refresh your mesh network's connections and help the hub find the most efficient communica…
Can't Add My ZSE42 Water Leak XS Sensor to SmartThings
If your Water Leak Sensor is having trouble being paired, you may need to exclude it first. Even if your ZSE42 XS Sensor was never successfully added to SmartThings, exclusion is a kind of soft reset. It can helps with a variety of inclusion and configuration issues. 800 series only: Exclusion before inclusion ap…
How to Add Your ZEN14 Double Outdoor Plug to SmartThings
Add your ZEN14 Double Outdoor Plug to SmartThings in a few easy steps. You'll be able to control the device connected to your plug from the app, create on/off schedules for it and use it in more complex automations. If you have your smart speaker connected to SmartThings, you'll also be able to control the plug with …
How to Add Your ZEN55 Smoke & CO Detector Bridge to SmartThings
Is your ZEN55 Smoke & CO Detector Bridge correctly wired and powered up? All that's left is to get it included to your SmartThings hub! You'll need to make sure you install the Edge driver for the ZEN55 prior to following the inclusion steps below. Once the custom Edge driver is installed for your ZEN55, you can f…
How to Access Advanced Settings for the ZEN04 Smart Plug on SmartThings
With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions on how to install the driver. If you haven't added one before, it's a s…
