My ZEN22 Dimmer Switch Shows Offline in Wink
### If your switch goes Offline, this usually points to a connectivity issue. Here's what to try: **Network Discovery **to the rescue! This is a cool feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the best route to your Dimmer Switch: 1. Open your Wi…
Can't Add My ZEN22 Dimmer Switch to My Z-Wave System
### Exclusion should be your go-to move. Exclusion will essentially reset the device and help with a variety of configuration issues. A device doesn't need to be included to your network to get excluded by your controller. Here's how to do it: 1. Bring your Z-Wave hub as close to the switch as possible 2. Put your …
How to Add Your ZEN22 Dimmer Switch to Your Z-Wave System
### First thing's first. Check that the dimmer works fine when controlled manually. After that, we can move on to the Z-Wave part of the installation. We use the term "include" when we want to add or pair a device - it may be helpful to note since different Z-Wave hubs use different words for the same process. Here's…
Can't Add My ZEN22 Dimmer Switch to Vera
### Exclusion is the first thing to try. It doesn't just remove devices from your network - it also acts as a reset! Begin by trying to [include][1] the dimmer once more, adding it as a Generic Z-Wave device. Once inclusion times out, try the steps below: 1. Tap the green **Retry** button in the bottom right corner …
How to Add Your ZEN22 Dimmer Switch to Home Assistant
### Before including the dimmer to your network, confirm that it works manually without issue. Once you've determined that the switch works fine as a manual light switch, it's time to add it to your Home Assistant network. Here's how to do it: 1. In Home Assistant: open **Configuration **> **Integrations **> **Z-W…
How to Add Your ZEN22 Dimmer Switch to Hubitat
## The ZEN22 Dimmer Switch can be included easily to your Hubitat hub since it is officially integrated. It supports S2 security so if you are using a C-7 hub, please make sure to pair your ZEN22 switch as **S2 Unauthenticated** if it doesn't automatically default to that during inclusion. If you're using an older Hu…
Can't Add My ZEN22 Dimmer Switch to Wink
### Sometimes you'll have trouble including a device because it's stuck in "configuration limbo." Here's what to try: Exclusion is one of the most useful troubleshooting solutions for Z-Wave devices. It's like resetting the device, so even if your dimmer was never included to Wink you'll still be able to exclude it: …
How to Access Advanced Settings for ZEN22 Dimmer Switch on Hubitat
## If you don’t see all the advanced settings for your ZEN22 in device view on Hubitat, you might need to install a custom device driver. Confirm that your hub is operating on the latest platform version first. Then check that your ZEN22 switch has the [most updated firmware][1]. Once you’ve done that, you can add th…
How to Add Your ZEN22 Dimmer Switch to Vera
### Once your dimmer is wired up and working well manually, you can tackle the Z-Wave part of the installation: To include the Dimmer Switch, go to your Vera app interface: 1. Select the **Devices** tab. Then click on the gray "**+ Add Device**" button 2. Choose **Generic Z-Wave Device** from the device list 3. **…
I've Wired Up My ZEN22 Dimmer Switch but There's No Manual Control
### **Before anything, check the air gap switch. ** This is the small switch underneath the paddle. It's an additional safety feature that cuts power to the dimmer when you're changing bulbs. **When pushed out, power is disabled and this may mimic a dead device. If pushed in, power should be enabled.** If the air ga…
