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My ZSE40 4-in-1 Sensor Disappeared from My Vera Dashboard

Including your sensor on older firmware and can't see the motion value anymore? Here's what to try: 

As of mid-July 2018, the 4-in-1 sensor's official Vera integration has been released, allowing you to choose the sensor from the device list and add it with preconfigured settings. However, those of you using any firmware version that isn't the latest one will likely have to add the sensor as a Generic Z-Wave Device and configure it manually, as shown here

After including and configuring the device, you may find that the motion sensor disappears from the dashboard. In this case, we'd recommend reloading engine in your Vera app, which basically power cycles the hub. To reload engine:

1. Go to Settings in your Vera app
2. Click on Z-Wave Settings
3. Click on Advanced Tab
4. Click on Reload Engine

That should help the configuration, but please let us know if you have any questions! We'll be happy to help.

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  • 11-Jun-2020
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